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The goal of perfection is a challenge. It is often viewed as an expensive process requiring large investments. Yet one company has realized a 53% reduction in orders that have to be set aside for additional Quality Control checks. How did they do it? They used communication techniques - not capital outlay! The secret to there success revolved around team skills and communication. The company's Production Manager formed a focus group to discuss comprised of members from each department that was affected in some way by the rejects. Using a proven "problem identification" process, the production manager was able to facilitate a brain-storming session separating symptoms from root causes. The team was quickly able to identify the main reason for the rejections. "Using this process lead us very quickly to a cause that we never would have even thought of otherwise," the Production Manager stated. Parts were being rejected due to what Union members saw as an insignificant variation in the specifications. They did not understand managements was rejecting the part because of one or two degree differential in the temperature during one phase of production. Union members had grown to view the rejections as a management scheme to pick on shifts or individuals. Management knew the impact of the temperature on the finished product and the ultimate reliability of the part in the final product. As the Quality Control Manager pointed out, "We had been working on what we thought the problem was for quite some time. We were addressing symptoms and never even got close to the root cause." The success came after a Team Skills program was presented by Rochester Hills based Max Impact. During the program members of management learned through vivid examples and experiential learning how to use individual talents to generate synergy as a team." We learned how to work together in a way that will have long-term rewards," according to the company's President. "Using the team problem solving model we learned in the Team Skills program, and the tools we received from the program, we saw the rejection issue in a different light," added the Production Manager said, "The problem has been haunting us a long time and was getting worse. With just three meetings we were able to reverse the trend dramatically." Although pleased with this success, the company's President says, "it is exciting to know that we can use this same process to handle even more problems." He has his eyes on nearly a quarter million dollar savings he hopes to see within the next six months. "As good a success as it was, it is more rewarding to see that my manager now truly believe that things don't have to be the way they always have been. They know that even though we were good, we can do even better." If you would like more information about the problem identification system used in this success, contact Max Impact at 248-802-6138 or via email: info@getmaximpact.com. Tutorials - Photoshop,Dreamweaver,Vb.Net. - Photoshop, Dreamweaver, Excel, Flash Mx, Vb.Net, Spyware + Windows Xp Video Tutorials from $14.95 to $49 - Affiliates earn 50% SaleHoo: Wholesale Distributor Directory. - The Leading Source for Wholesale Suppliers and Manufacturers. Affiliates earn 75% I recently had the distinct pleasure of meeting up with Mary Jo Foley in Vancouver during TechDays as she was our guest on a special edition of the AlignIT Manager Tech Talk series. She’s put together this guest post for the blog on what you need to know as an IT manager and shared her tips on how best to keep up to date. Enjoy!
After having the opportunity to talk with a number of IT managers in Vancouver during Tech Days in November, I came to a few realizations. What Canadian techies want to know is not so very different from what U.S. techies do. And like their U.S. counterparts, Canadian IT professionals want to know how they can find reliable, timely information that will help them do their jobs better. Ruth Morton, a Microsoft Tech Evangelist and host of the AlignIT IT Manager Podcast Series, is the one who got me thinking about the "how" question last week, when she asked me to give IT managers some ideas for staying abreast about what's going on at Microsoft. The way I -- a full-time Microsoft watcher -- stay up-to-date about IT matters is a multi-pronged process:
Next year, 2012, is going to be one of Microsoft's biggest launch years in the company's history. If the tipsters and roadmaps are right, Microsoft will be delivering SQL Server 2012, System Center 2012, Windows 8, Office "15," Visual Studio 2012, new versions of Dynamics CRM and ERP -- and cloud complements to all of these products -- before the year is over. Keeping up with all the coming changes can be a full-time job (and is, for me). Being smart about staying current with the latest tech trends is more important than ever. Bonus Links
Mary Jo Foley has been a tech journalist for more than 25 years. She has worked for a variety of tech publications and Web sites, including PCWeek/eWeek, CRN and ZDNet. She is the editor of the "All About Microsoft" blog on ZDNet, and the author of the book "Microsoft 2.0: How Microsoft Plans to Stay Relevant in the Post-Gates Era" (John Wiley & Sons). She also is the co-host of the Windows Weekly show on the TWiT network and a frequent commentator and speaker on all things Microsoft-related on TV, radio, podcasts and at industry events. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
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