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Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
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More Articles:1. Toxic Bosses By Joan Schramm What’s everyone’s favorite topic around the water cooler? Bad bosses! You know, the ones who make life in the office unbearable? Here are some of the more common varieties you’ll find.1. The Screamer. You can’t miss this guy. He never stops to consider his audience or who might be listening when he starts one of his rants. He’ll dress down a subordinate in the middle of the hall; he’ll scream at the supplier on the phone; he’ll holler to his secretary from inside his office instead of using th… 2. Don't Flush Your Money Down the Dunny By Philip Lye Many of us go into business with unbounded enthusiasm, fervent passion and great ideas only to have ‘people issues’ confront us sometime, somewhere down the track, assertions of unfair dismissal being one.These ‘people issues’ always seem to raise their ugly heads when we least need the accompanying grief. After all we are in business for lifestyle and enjoying the journey and this wasn’t part of the deal.Being regarded as the softer skill’s employee relations is usually placed on the back bur… 3. Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle By Joe Miller Often, collaborating documents in a team or in a business can feel like a complex sports play gone wrong. The ball gets passed off to the wrong person, dropped, or even lost. In addition, most document collaboration happens electronically. We are always told to save and resave these electronic documents, but it gets to the point that we can’t even keep track of which draft we’re on. Not to mention our hard drive gets overloaded with so many similar document names that it blows the whistle on u… 4. Project Management - How to Plan and Schedule More Complex Projects Gantt charts are useful tools for analysing, planning and controlling complex multi stage projects. Gantt Charts can; Assist in identifying the tasks and sub tasks to be undertaken Help you lay out the tasks that need to be completed Assist in scheduling when these tasks will be carried out and in what order Assist in planning resources and needed to complete the project, Assist in working out the critical path for a project where it needs to be completed by a particular date. When a complex o… |
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