Seven Cs to Avoid Procedure Writing ErrorsLearn Management Articles on management-info.biz. Seven Cs to Avoid Procedure Writing Errors article will help answer your questions on Management Articles.We at management-info.biz specialize in Management Articles. Management Articles at management-info.biz provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
You do your best to make sure your organization is operating as effectively as possible. But if your policies and procedures are incomplete, outdated, or inconsistent, then they are not driving the performance improvement they should. When employees try to use incomplete or undefined procedures, waste and costly errors soon follow. Case Study: Little Mistakes Add Up Quickly Without knowing it, employees at a local auto parts company were having a costly problem determining when to accept customer credit. The company actually had a detailed credit application procedure, including an exhaustive error correction routine, but the procedure had one fatal flaw: it was not properly indexed. Indexing Improves Usability Without a way to readily locate and reference the applicable procedure in the operations manual, employees could not find it and were simply not using it at all, leading to an inconsistent process and wildly varying output. Potentially valuable customers were regularly turned away by some staff members, while others accepted bad credit risks because they were unsure of which ones to reject. A small omission like this can add up to thousands of dollars in lost sales and good will. Even the most thorough procedures inevitably have gaps that come from being "too close" to the process or not following the basic rules of effective procedure writing. Profit from Experience To be effective, procedures must be action oriented, grammatically correct, and written in a consistent style and format to ensure usability. These guidelines, along with industry "best practices" that are documented in auditable criteria, can be used to improve your procedures:
Quickly Improve Your Policies and Procedures without the Hassle You can quickly resolve these usability problems and improve performance, and also upgrade your documentation to "best practice" standards without hassles or commitments. By beginning to improve your documents, you will be able to identify areas for improvement. And you can start today with the 7 Cs of “best practices”. -- You have permission to publish this article free of charge, as long as the resource box is included with the article. If you do run my article, a courtesy reply to chris@bizmanualz.com would be greatly appreciated. This article is 472 words long including box and word wrapped at 65 characters per line. Thanks for your interest. Scan And Fix Errors In Windows Registry. - Error Nuker - Scan your Pc for Free to Check for Windows Registry Errors - by SpyWare Nuker Team - no#1 money maker since 2002. Practical Report Writing. - Write greats reports with this report writing kit. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
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