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Ever feel that you spend too much time shoring up the performance of some of your people? More time with one or two than with some of the others. And doesn't that just drain you? So think about those employees and how they are draining you and damaging the energy you have. The energy that could well be directed much more productively. There are people in your business who just seem to be way off where you want them to be. They are behaving as they are and it's perfectly their right to be the way they are. But not in your business. If it doesn't fit what you want, then you have two options (apart from just tolerating it, which I'm sure you don't want to do):-
And just think about what you will do with the time! One of my clients, when asked to note the people who wasted his time in one week found that one person alone accounted for 30% of his time! Solving that issue, which required a little focused attention, within two weeks had created that space for him. Space that he used to build his business way above target.
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More Articles:1. Managing People - No One Shows You What To Do By Alan Fairweather Imagine the following scenario - you pay a visit to your doctor one day and in the course of the conversation he or she lets it slip that they have no formal medical qualification. However, everything's okay because they've been involved in the "doctoring" business for years, had lots of experience and have read several books on the subject; I bet you'd be out of there like a shot.Imagine another situation where you're looking to employ an auto mechanic to look after your company vehicles. One… 2. What One Thing? By Paul Lemberg A few weeks ago I asked my readers what the most important issue was in their business. Hundreds responded with a variety of answers, but one of the most common was, "How do I get everything that needs doing done?" Happily, I have an answer for this question, but like many things in life, it carries both good news and bad news. The good news is, if you are one of those fortunate few with access to unlimited resources, you can get everything done. But that's really the bad news, isn't it. B… 3. Business Knowledge Management By Lucas Rodriguez Cervera In the last few years a lot has been written about Business Process Management, and about technologies supporting it such as BPMS, SOAP and Web Services. Most of these theories, tools and techniques refer to processes of a highly structured nature.Typically, BPM theorists and practitioners have focused on highly structured processes, like back-office processes of industrial or administrative nature. These processes are highly standardized and repeatable, produce a consistent output and are lik… 4. Which ITIL Process Should We Implement First? By Arno Esterhuizen The following question is usually debated a lot amongst IT managers. “With which process should we start when implementing ITIL?” Everybody has their own views, but here are my takes on it.Some consultants sat that one must start with Service Level Management. Theoretically, it would be the perfect option, but how are you going to negotiate SLA's on your MTTR (Mean Time To Repair) if you are not measuring your MTTR through Incident management. This way you will get an idea of your capabilities… |
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