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On August 3rd/2005, Reuters reported that a German man had colluded with a phone sex operator to defraud his employer’s company out of approximately 16,000 Euro or almost 20,000 US dollars, by making 160 phone calls over a year and a half from work. He apparently split the profits 50/50 with the phone sex operator. The courts convicted the man and gave him a suspended sentence of eight months. Does your company have a written communications policy, and are your employees aware of its existence? Most phone systems these days are highly sophisticated and access can be easily controlled and usage monitored. An employee abusing valuable telecommunication resources is an unnecessary problem to have these days. A quick call to your communication provider will reveal a plethora of information that is available to ensure your systems are being used, not abused. In the United States, except California, it is perfectly legal for employers to monitor business-related calls, even if it is unannounced. It is important to note that counsel recommends employees be aware of all communication policies, preferably in writing. Phone sex aside, we are more apt to hear these days about employees abusing internet privileges. In fact, an entire sub section of the software industry has developed to provide companies with internet monitoring software. Some software will just monitor employee’s internet usage and provide management with interesting reports to bring up at the good old annual review. Different software will allow management to filter what websites can be viewed, thus only allowing employees to visit sites that pertain to their industry. What’s the big deal? 37 % of people said they surf the internet constantly at work. When an employee abuses company communication resources it reduces productivity, stealing valuable time and resources that do affect the bottom line. Ask any stock holder if they would be happy realizing the employees of XYZ Company’s phone or internet usage are the result of their reduced dividends this quarter? I doubt you would get a happy response. The conversation that often comes up when anyone discusses employee monitoring, and specifically phone calls, is privacy rights. It is Federal law in both the United States and Canada that when an employer realizes the call is personal, he or she must immediately stop monitoring the call. This is a very good thing indeed, but one that as well could cause some confusion. Wouldn’t phone sex sound like a personal call? Starting A Child Daycare. - Complete business package to help you easily and quickly start your own profitable home-based day care business! Federal Grants! - Free Government Money! - FederalGrantSource.com free government money, business grants and cash grants directory. We guarantee results! My colleagues and I get asked a lot about licensing. Frankly, Microsoft doesn’t have a great reputation for keeping it simple. And to be totally transparent – I, like many of my colleagues, would usually rather stick a fork in my eye that talk about it because it can get complicated. And confusing. And just…ugh. So you can imagine my joy when I was asked to write a newsletter editorial about simplifying licensing. Exactly. Then I had a very enlightening conversation with Terry Choquette, Licensing Marketing Manager at Microsoft and she pointed me to a few resources that got back to the basics and laid it all out very simply. I like simple. And I decided that this simple information was as blog worthy as it was newsletter worthy. While details about software licensing is not everybody’s favourite reading material, stick with me on this. Ways to buy a licenseFirst of all, there are 3 ways to buy a license as illustrated in the slide below: a full packaged product from a retail store, an OEM product on a new computer or a volume agreement from a reseller.
Volume licensing agreementsWhile you could simply walk into the nearest Best Buy or Future Shop and make your purchase, most organizations that need 5 or more licenses can benefit best from volume licensing agreements. Why? Well, there are some pricing advantages, there are more flexible options based on size and type of business, payment structure, ownership of software, etc., there are additional use rights for cross-language and reimaging machines, and there are use rights to new product versions, support, training, tools, etc., with Software Assurance (more about this below). For this post, I’m going to limit my discourse to those organizations who want to license less than 250 devices or users, which I would hazard a guess applies to most of you reading this blog. If you need help with licensing options for 250 devices/users or more, lemme know and I’ll put you in touch with people who can help you or you can check out these online resources. Below is a great 3.5 minute video that lays out the volume licensing options that are part of the Microsoft Open License program for small and medium sized businesses: (Please visit the site to view this video) Basically, there are 3 volume licensing agreement options: Open License, Open Value and Open Value Subscription. Now if you want more detail than the video gives (you did watch it right? C’mon it’s only 3.5 minutes long and it’s pretty entertaining!), you’ll want to take a look at the Open License Program Guide. It has a very useful chart on page 8 which compares what you get with an Open License agreement compared to an Open Value agreement. Software AssuranceSoftware Assurance is something that can be added to your volume license agreement which provides 24x7 support, deployment planning services, training, and the latest software releases. Although once viewed as simply an insurance policy for free software upgrades, Software Assurance has now been recognized by analysts as an essential tool for getting the most out of your licensing purchase. Below is a screen shot from an interactive PDF listing the benefits of Software Assurance with each type of licensing agreement.
For more information about Software Assurance and what it can do for your organization, check out the Software Assurance site. Let me know if this was helpful!
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