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Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
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More Articles:1. Lawyers With 2 Hands And Everything Else By James NK Khoo I heard this back a few years ago. The boss yelled, "Get me a good lawyer but not the one with two hands!""Huh?" secretary was puzzled.Boss continued "...I mean don't give me a lawyer that says 'on one hand, we should do....and this. On the other hand..we do..'".It is not difficult to fathom what's good professional service (and bad service of course). Just switch roles.When we as clients, walk out of the lawyers office why should we be feeling indecisive thinking "should I do this, or this, o… 2. CEO's Are Great, Top CEO's Are Greater By Charlie Lang People in leading positions are often in a dilemma: on one hand they are supposed to give great performances, make the right decisions and so forth; on the other hand, they have to fill the role of a very confident and self-assured manager. This may be considered a dilemma because CEOs are expected to be almost supernatural, and asking for assistance in what is supposed to be their core competence (leadership!) simply does not fit the picture, no matter how necessary it may be.It is interestin… 3. The Rise of Corporate Chair Massages By Jimmy Sturo Employers have rapidly begun to understand the importance of stress relief in the workplace. Stress free employees have a higher retention rate and higher rates of productivity. It is no wonder, given these facts, that many corporations have been encouraging chair massages in the workplace.Corporate chair massages involve the visit of a licensed massage therapist for on-site massage sessions. The therapist brings along a portable massage chair and usually gives 15 to 20 minute massages for all… 4. Collective of Concepts to Better Understand your Project Management [0727] Collective of Concepts to Better Understand your Project Management [0727]Publishing Guidelines: You may publish my article in your newsletter, on your website or in your print publication provided you include the resource box at the end. Notification would be appreciated but is not required.By S. MaurerFrom small and big businesses managing their client and internal projects, to professors managing their classrooms, to individuals managing their home improvement projects (and weddings), everyon… |
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