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More Articles:1. Creativity and Innovation - Large Firms Versus Small Firms By Kal Bishop There is a pervasive assumption that small firms are more creative and innovative than larger firms. That is, they identify problems and generate ideas (creativity) and idea select, develop and commercialise (innovate) those ideas to a greater degree than larger firms. However, there is a large degree of untruth to this assumption:a) Small firms suffer from a different set of problems than larger firms. Small firms, for example, tend to lack resources whereas larger firms tend to have more res… Hale namiotowe 2. Create a Positive, Upbeat, "Can-Do" Workforce and Dazzle the Customer with Your Caring! Given the choice of dealing with a positive, upbeat employee with a 'can-do' attitude or dealing with a disgruntled, distracted, uninterested one, which would you choose? No contest. Customers always want the best experience possible; they want it to be easy and pleasant to do business with your company. Enter the real challenge of 'Relationship Management,' the relationships. Until all of our business is done electronically, and much of it might be, managers, in addition to making sure the work… 3. Are You the Culprit? By Robert A. Kelly Are you a business, non-profit or association manager who pretty much ignores your organization’s important outside audiences?If that’s you, do you realize how difficult you’re making it to achieve the important behavior changes you really need and want? I mean changes that lead directly to achieving your department, division or subsidiary’s objectives?I’m talking about achieving new levels of membership applications; growing the repeat purchase rate; capital givers looking your way; a… 4. Proactive Workplace Stress Management - Moving Your Organization to Healthy High Performance By Sandra Stark The mental dimension of performance has been receiving a lot of attention recently – for all the wrong reasons. Statistics Canada recently reported that stress-related absences cost employers $3.5-billion annually, and that health costs for employees reporting high levels of stress are 50% above average . In another study, the Business And Economic Roundtable on Mental Health called depression at work “the unheralded business crisis in Canada”, and noted that “workplace stress is a factor in t… |
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