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Does your company need to retain the services of a competent computer consulting firm, but you have no idea how to really evaluate “competence”? In the first part of this two-part series on Computer Consulting 101 hiring tips, we looked at why small businesses find it so difficult to hire good computer consulting companies, as well as four basic questions that you must be addressed when searching for a new computer consulting vendor. Now in this second and final installment of this two part series on Computer Consulting 101 hiring tips, we’ll look at how you can evaluate the true, often-confusing expenses of using a computer consulting company, as well as how to more thoroughly review the computer consulting company’s professional credentials and experience. Reseller, “Pure” Computer Consulting Company, or Hybrid Technology Provider Does your company resell various technology products, such as hardware and software? Is this a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services? Are there any other vendors, such as ISPs or telephone companies, that your firm acts as an agent or affiliate for? In other words, do you accept commissions or referral fees for steering business toward certain vendors? Costs, Hidden Charges, and Billing Procedures What are your payment terms, rates and hourly billing minimums? What is billable and what is not billable? Do you charge for your travel time? Telephone support? E-mail/online support? Remote support? Are there any hourly rate billing premiums for after-hours or emergency service? What constitutes “after hours” or an “emergency”? Do you offer support contracts? What are the cost and benefits? Client Reference Accounts, Case Studies, and Testimonials Can you tell me about one of your more long-term small business client accounts? Can you tell me about one of your more recently signed-on clients? Can you tell me about a small business client who didn't work out and why? Can you provide references? Research/Developments and Keeping Skills Sharp How do you keep up with new tech developments? What do you bill clients for and what do you absorb internally? Are there any gray areas? Training Approach and Knowledge Transfer How do you feel about handholding and in-depth training with users? What kind of user and technical training can you provide? Will you train our internal computer administrator to become more self-sufficient, even if it takes away from your "job security" and opportunities to bill more hours? The Bottom Line Don't fall into the ultra-common trap of hiring an independent computer consultant or computer consulting firm that isn't a good fit for your business. Use these Computer Consulting 101 hiring and screening questions as the basis for making a more informed hiring decision for your computer consulting vendor. And if you have any doubts, don't be afraid to seek out a second opinion with another computer consulting company. Copyright MMI-MMV, Computer-Consulting-101.com, All Worldwide Rights Reserved. DesktopMaster 2.0. - Enjoy the newest desktop themes And keep your computer clean! DesktopMaster is the #1 Software for your desktop themes! Registry Toolkit - Registry Cleaner Tool. - Increase computer speed and stability by removing corrupted registry files with Registry Toolkit. We have Conversion Tracking! Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
More Articles:1. Real Costs in Distribution and What it Means To Your Company By Lance Winslow Ever feel that all the lawyers in thh Country need to give their lives up for our freedom, by exiting the planet forthwith? Yes, me too. In an article in CCJ-Commercial Carrier Journal entitled "Ticking Away" The Insurance Time Bomb. It discussed how the trucking industry is limiting their insurance expenses by skipping some of the more prevalent coverage. For this reason the trucking companies have begun to add to our service contracts in the service sector, higher limits and more comprehensi… 2. Nine Vital Lessons For Avoiding Training Fads That Waste Time, Money and Enthusiasm By Bill Robb Unfortunately, at least two thirds of much of the training and development effort undertaken by organisations to develop their people is wasted.This is such as shame isn’t it? Waste of money is bad enough but even more serious is the waste of human energy and enthusiasm. I’ve witnessed organisations and their people suffer for weeks and months under the latest management fad only to find they’re no further forward – or worse off.Here are nine vital lessons from hard experience that will help s… 3. Building Trust in Your Business Relationships - 10 Steps By Martin Haworth There are some simple things you can do with your people to ensure that they start to trust you. As a letter from Mike Emmott of the Chartered Institute of Personnel and Development in the UK says, in April 2005's UK Management Today says:-"Our surveys show that only one in four employees trust senior management to look after their interests"Is that not appalling? How on earth can businesses develop, survive and above all hang onto their best people if they are seen to be untrustworthy?It's ho… 4. The Myth of the Management Team By Graeme Nichol Every business has problems. That is why the average life span of a large industrial company is 40 years. Some are learning disabilities where companies are not prepared to learn from their mistakes. They insist on doing the same thing every time. Even when problems occur no one examines the cause of the problem. The problem is an embarrassment that should be swept under the rug and forgotten rather than be used as an opportunity to learn. Handling these dilemmas and disabilities is the Manage… |
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