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- From Empire: The Life, Legend and Madness of Howard Hughes by Donald L. Bartlett & James B. Steel How many times have you heard someone (it may have been you) proclaim or complain that he/she is a perfectionist? You may have noticed that going for perfection is a fool's game. You simply cannot win when you set perfection as your standard. There may be rare and unusual situations where perfection is assumed to be an appropriate standard. Frankly, I can't think of one - no, not even life and death situations such as heart surgery demand perfection in the process. Each stitch does not have to be sewn perfectly in order to affect the outcome. Perfection is present in the ultimate result, as evident in the patient's survival or death, not in the process. When 'perfection' is the goal it is usually out of an exaggerated desire to be right, to avoid criticism or risk. The focus is on 'how am I doing?' rather than on producing a specific outcome. Excellence, on the other hand, is a way of life. It is the context in which high achievers and peak performers produce and contribute to the quality of life. High achievers and peak performers get things done by taking action looking for appropriate outcomes and measuring their success based on the quantity and quality of their results. The bad news is that being a human being means we have the abilities and the failings of human beings. We make mistakes. We get tired. We get distracted. We fail to communicate clearly and accurately. When we set perfection as our goal, all of our actions are based on attempts to conquer our natural human limits with little or no intention on the ultimate outcome. The search for perfection limits our ability to act meaningfully. Acting in accordance with standards of excellence allows us to produce superb results and opens the door to experimentation and creativity.
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More Articles:1. Six Reasons to K.I.S.S. By Kevin Eikenberry Six Reasons to K.I.S.S. “Very often, people confuse simple with simplistic. The nuance is lost on most.” - Clement Mok, Chief Creative Officer, Sapient We’ve all heard THIS acronym, K.I.S.S. – Keep it Simple, Stupid! While I prefer, Keep it Splendidly Simple; the point is the same. Make it simple! All of us have heard the phrase. All of us nervously laugh and knowingly nod our heads when we hear it. All too often we don’t follow this sage advice. We’ve all heard the joke that a con… 2. Best Workplaces By Kal Bishop The Best Workplaces report (Financial Times, April 28, 2005) notes many factors in common with Managing Creativity and Innovation.Material reward is not the sole factor in determining satisfaction. Microsoft UK offers acupuncture and deep tissue massages. OC&C Strategy consultants offer skiing trips and Computer Future Solutions have BMWs and Porsches as company cars. Yet people rarely mentioned these perks when they rated their company.This is because satisfaction is also related to i) the ga… 3. Quality vs. Quantity: A Call Center Conundrum There is a battle in Call Centers. The teams are Quality vs. Quantity; two performance factors that don't seem to get along. Representative Super Speedy says, 'I've taken more calls than anyone on the team today. My average handle time is the lowest on the floor.' Coach Level Head breaks it down for him, 'But your quality scores are below everyone else on your team.' Representative Detailed Dan says, 'My quality scores are top notch. I give every one of my customers the detailed attention they … 4. How To Write Commercial Collections Letters By Steve Austin It is sometimes valuable to bring the sales manager into this step of the collection process. Information concerning the delinquency can often be obtained from the sales department. Tips for Commercial Collection Letters: When writing commercial collection letters, these points should be considered:Include all basic information.The commercial collections letter should state how and when you expect payment. It should suggest why the account should be paid in full. It should motivate the debtor … |
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