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I heard this back a few years ago. The boss yelled, "Get me a good lawyer but not the one with two hands!" "Huh?" secretary was puzzled. Boss continued "...I mean don't give me a lawyer that says 'on one hand, we should do....and this. On the other hand..we do..'". It is not difficult to fathom what's good professional service (and bad service of course). Just switch roles. When we as clients, walk out of the lawyers office why should we be feeling indecisive thinking "should I do this, or this, or this...." after hearing what the lawyer said. Or after our tax accountant's visit, we feel so indecisive listening to his advise about "..approach this manner....or taking this route.. or this option..". Even at the office level, how often is it that staff comes out of the supervisor or manager's room after long discussion, and says "so what does he wants us to do?" And so it is with everything else. Even in major consultancy projects, the consultant will leave volumes of the completed project papers, complete with executive summary, appendices, schedules, the whole works. If you've been a client of such consulting, have you got the feeling that (after going through the papers) "so what's the consultant asking us to do?". Whether you're a staff subordinate, consultant, accountant, doctor and everything else, it is good to practise role playing. We see things more clearly. For professional services, if you are the consultant, after considering, explainining the issues involved, options, etc - you should state clearly which is the option you would go for if you are in his shoes. Some call this "putting your money where your mouth is..." And I would strongly add "and OFFER TO TAKE YOUR CLIENT'S 'SEAT" and run or make it happen for him..." if your client is uncertain it would work. As a consultant I do not only tell you what I think you should do, I offer to do it for you for I am absolutely sure it works. Again role playing is important and common sense - we're either consulting or receiving consulting advice. As a client in charge of the project, I would appreciate and respect the consultant who not only leaves the stacks of project papers on my table, but offers to help me run and make it happen anytime. He is soooo confident. Don't we love a good doctor, manager, lawyer, accountant if they offer clear guidance and 'one hand' solution. Afterall if we read carefully in between the lines, all professional firms have a disclaimer clause. We know they are giving their opinion only and never in the executive role. Life-Answers. - Numerology readings by the renowned Jill Saint James. Pc Tattletale Parental Control Software. - Parental Control Software monitors everything your child does online! I recently had the distinct pleasure of meeting up with Mary Jo Foley in Vancouver during TechDays as she was our guest on a special edition of the AlignIT Manager Tech Talk series. She’s put together this guest post for the blog on what you need to know as an IT manager and shared her tips on how best to keep up to date. Enjoy!
After having the opportunity to talk with a number of IT managers in Vancouver during Tech Days in November, I came to a few realizations. What Canadian techies want to know is not so very different from what U.S. techies do. And like their U.S. counterparts, Canadian IT professionals want to know how they can find reliable, timely information that will help them do their jobs better. Ruth Morton, a Microsoft Tech Evangelist and host of the AlignIT IT Manager Podcast Series, is the one who got me thinking about the "how" question last week, when she asked me to give IT managers some ideas for staying abreast about what's going on at Microsoft. The way I -- a full-time Microsoft watcher -- stay up-to-date about IT matters is a multi-pronged process:
Next year, 2012, is going to be one of Microsoft's biggest launch years in the company's history. If the tipsters and roadmaps are right, Microsoft will be delivering SQL Server 2012, System Center 2012, Windows 8, Office "15," Visual Studio 2012, new versions of Dynamics CRM and ERP -- and cloud complements to all of these products -- before the year is over. Keeping up with all the coming changes can be a full-time job (and is, for me). Being smart about staying current with the latest tech trends is more important than ever. Bonus Links
Mary Jo Foley has been a tech journalist for more than 25 years. She has worked for a variety of tech publications and Web sites, including PCWeek/eWeek, CRN and ZDNet. She is the editor of the "All About Microsoft" blog on ZDNet, and the author of the book "Microsoft 2.0: How Microsoft Plans to Stay Relevant in the Post-Gates Era" (John Wiley & Sons). She also is the co-host of the Windows Weekly show on the TWiT network and a frequent commentator and speaker on all things Microsoft-related on TV, radio, podcasts and at industry events. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
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