IT Governance Continues to Provide Justification for Rapid ITIL Adoption<br>Learn Management Articles on management-info.biz. IT Governance Continues to Provide Justification for Rapid ITIL Adoption<br> article will help answer your questions on Management Articles.We at management-info.biz specialize in Management Articles. Management Articles at management-info.biz provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
Particularly prevalent in the larger U.S. firms, although increasingly important in global mid-size and small IT organizations, the need for process improvement and integration remains on the forefront. According to META Group, 'through 2008, IT organizations will review and modify the goals/intent of their process refinement initiatives and select an appropriate mix of available process refinement / governance frameworks to best achieve desired results.' Consequently, there has been no better time to warrant the acceleration of service improvement and process maturity initiatives than the present. And the case for adopting ITIL best practices is straight forward-- improvements to the support and delivery of IT services undoubtedly accelerates and refines the controls and documentation required for legislative mandates such as Sarbanes-Oxley. However, the scope of process can often be misinterpreted by IT and other external organizations. The distinction between business process and IT process needs to be well defined and communicated-- confusion can quickly ensue when used out of context. Control environment initiatives and legislative requirements such as 'SOX' are primarily focused on the business processes. Although IT processes are certainly of equal importance in their support of the business, it is critical to ensure activities surrounding IT and non-IT improvement and/or remediation activities have an appropriate scope and supporting objectives to ensure the most effective controls are being prioritized and implemented. As a whole, the overall governance framework should administer all process refinement activities for a given organization. Although no single framework fits all, the COSO/COBIT model seems to have been almost exclusively chosen by external auditors to define the control objectives that support the business processes. Considering almost half of the many control objectives outlined by COBIT are covered by the ITIL framework, ITIL should continue to move into the limelight as the process framework of choice for execution of controls within the ITO. Bottom Line: Baseline assessment and continuous improvement of IT processes based on the ITIL framework, specifically outlined through IT Service Management best practices, continues to show versatility and acceptance as a key player in complying with legislative requirements.
###
|
More Articles:1. What is Data Visualization? By Joe Miller Data Visualization is InteractiveHave you ever booked your flight plans online and noticed that you can now not only view seat availability but also choose your own seat? Maybe you have notice that when you want to look up information online on another country, you may find a website where all you have to do to get political, economical, geographical, and other information is drag your mouse over the area of the country in which you are interested.Maybe you have put together a business present… 2. Every Business Needs a BHAG In the heady arena of strategy, the consultants of the world find wonderful acronyms for the work they do. Today let me introduce one of those to you. It's the BHAG - the Big Hairy Audacious Goal! This is the goal that really stretches you to think differently about how you do business. It's the goal that going to help you transform your business, rather than being satisfied with incremental change. It's the goal that's going to inspire you to do your best work and outshine your competition. So … 3. Character: Is It Necessary In Leadership? (Part Two) By Brent Filson In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader in deep, human, emotional ways. The passive way of looking at character is that the bonding won't happen if the people are confused about or disdain your character. But there is also an active way of looking at character: You can use aspects of your character to actually promote results. Your best character traits ca… 4. Manage Communication to Add Value Management guru Tom Peters says white collar workers and managers in functional departments need to protect their futures.They have to learn 'the difference between doing totally acceptable work and creating very new value....' he notes, in an Industry Week article. In other words, people in departments like Human Resources and Finance need to become entrepreneurial.With that in mind, let's look at three ways you can use communication to add new value, whether you work in a functional department… |
||||
