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Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
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More Articles:1. Comparing Ancient Programs from the East to Modern Programs like Stephen Covey. By Dr. Jason Armstrong Comparing Corporate and Personal goal attainment programs that have developed over thousands of years with those of modern day legends such as Covey - “The 7 Habits of Highly Effective People”In the 1990s Stephen Covey’s name became famous through the publication of the “The 7 Habits of Highly Effective People”. As many know the “7 habits” are not a group of new concepts but age-old approaches to success represented in a way that can be clearly applied to modern day personal and corporate deve… 2. Forget The "Sandwich" Technique By Alan Fairweather Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and we're missing deadlines. I'd like you to tighten up a bit on this. Anyway,thanks for all you've done so far and keep up the good work."Have you ever said something along these lines? You probably needed Fred to… 3. Three Tips to Kick-start Your Management Career By Dakota Caudilla Going from employee to manager is like taking a quantum leap. Sometimes it's the most natural way to proceed forward, other times it takes time, patience and a good deal of planning.Tip No. 1: Look forward.There are many opportunities available to you, but you may not be able to see them. That's because opportunities normally aren't there unless you manufacture them. If you want to move into management you'll have to understand how you can better contribute to a company in a management role. K… 4. Effective Transition From Employee to Leader By Kreg Enderson Changing roles from employee to leader can be fun and very rewarding. It usually brings about more pay, more responsibility, and prestige. But it can also bring about some potential pitfalls as well. Here are 3 areas you can anticipate in advance as potential problems.First of all, many of us jump into our new role and never really know what is expected of us. We find out as time goes on just what we are not doing, typically from tough feedback from our manager. Take some time and study y… |
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