How Appetizing is Your Feedback?Learn Management Articles on management-info.biz. How Appetizing is Your Feedback? article will help answer your questions on Management Articles.We at management-info.biz specialize in Management Articles. Management Articles at management-info.biz provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
Mr. Cosby said that the way he was told was like taking a sizzling, delicious, robust T-bone steak and serving it on a garbage can lid. It’s not too appetizing. You know the steak is delicious, but would we really want to eat it? It’s not too appetizing. I ask you, when you give feedback, do you make it appetizing for the receiver of the feedback? Or do you make your “steak” indigestible? We can be giving great feedback everyday and, unless we make it appetizing so others will digest it, our feedback will not acted upon. The following are ten techniques for making your feedback more appetizing: 1. Prep for a Great Meal Just as you would prep for a great meal, you should prepare to give feedback. Mentally go over the following: * Is the feedback important? * What do I want to accomplish with the feedback? * Who are the persons I will be giving the feedback to? * How will they take my feedback? How can I make my feedback more appetizing for them? * How have they taken feedback in the past? * Is there someone better I can enlist to “serve” the feedback? Just as you would expect to produce a great meal, mentally expect to have a great feedback session. Take time to visualize the positive interaction and results by giving the feedback. Know that you will improve the lives of those you give feedback to and how you will accomplish your goals. Note: Remember, all feedback, with the goal of improving another individual or situation, is positive. It’s when we are not receiving or giving constant feedback that situations turn negative due to misunderstandings. 2. Timing Is All Important for a Great Meal Make sure you are giving the feedback when it is needed. Giving feedback too long after there is need will dilute the “hunger” for the feedback. Giving feedback too early when there is no “hunger” for the feedback will allow your meal, your feedback, to go to waste and not have the impact on behavior that you need. 3. Quality Ingredients Are the Start of a Great Meal Be consistent every time you give feedback so that the person receiving the feedback will know what to expect. Be fair in your feedback. Also focus your feedback on actions observed, not the person. Or, as I say, “point to point, not person to person.” Use “I” statements. * Be direct in your feedback. Just like you wouldn’t want to wait forever to get to the main course, you wouldn’t want to wait forever for someone to tell you why they are giving you feedback. * Set positive expectations so they want to eat. Instead of saying the following: “Mike, come by my office today at 3 p.m. so that I can give you some “constructive criticism.” Mike is thinking he had rather be having a root canal. Say the following: “Mike, come by office at 3 p.m. today. I have some ideas on how to make your job easier (or some other benefit) and would value your feedback.” Remember, in order for the receiver of the feedback to be hungry for the information, apply the “What’s In It For Me” (WIIFM) technique. Ask yourself, “What is the benefit to the receiver of my feedback?” * Master Our Utensils. Master our utensils, the words we use, when serving the meal. For example, if you noticed someone unfocused in their conversation, you might say the following: “Sue, slow down! You are rambling too much.” Instead say the following: “Sue, you sure have a lot on your mind. Let’s concentrate on top the three points you want to discuss.” Use positive words to create a great meal. 4. Ask for Feedback on the Meal Encourage the other person to give you feedback on your feedback. This may clear up any misunderstandings. Also, it shows that you value the other person’s opinion. 5. End the Meal on a Positive Note Appreciate their time, their manners, and overall demeanor to the feedback. Let them know that you appreciate the efforts they are making. Also tell them that you expect that there will be a positive outcome from the feedback session. Also, let them know that you are there to help them succeed. Apply these techniques at work, home or in the community to ensure that your feedback is more appetizing to others. Bon appétit!
|
More Articles:1. Gift Giving for Business a Major Headache By Meredith Gossland Corporate gifting is a big headache for most business owners; how much to spend, who to spend the money on, where to get the gifts, what to get and how to gauge the effect of that giving in terms of benefits for the company are all important questions. When a company decides to give gifts it needs to be planned out as part of doing business, not just a last minute impulse. The cost of gifting should be built in to the cost of your product and used when evaluating your break even point.With a p… 2. Prioritise Your Day - Keep Focus - Win! By Martin Haworth Whether you run your own business or manage a team, there are times when things don't go to plan. Like:-Your key people don't show up.A deadline shifts.Your boss turns up unexpectedly.You get really busy beyond expectations....and more.How do you get clear on the priority of the day?Value it - that's how!So, if you run any sort of business, consider what the most important thing would be to your business, if you were down to the barest of bones in personnel numbers, for just one day, wh… 3. Does Your Organization Have a Learning Disability - Disability # 3 – "The Illusion of Taking Charge" By Graeme Nichol How often have you told someone or have you been told to be proactive - to take problems into your own hands, take charge and stop being reactive? This sounds like good advice and often we hear people in job interviews tell us that they are proactive.Consider the case of a company that thought it had been sued once too often. The proactive manager decided he was going to fight these law suites and stop settling out of court. They were going to stop being pushed around. To this end they increas… 4. Poly Bags and Pallet Shrouds - Just Get it Right By Vernon Stent For many companies, procuring the right packaging, such as Poly Bags can be daunting. This is especially true of polythene bags. They come in all shapes and sizes, just about any thickness imaginable, some are welded at the bottom, some at the side. Some are printed in various colours, some have no print at all. It may be boring, but someone must take the responsibility of buying these items, and whoever does it must get it right. It is no good if you have a strict deadline to launch a new pro… |
||||
