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Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
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More Articles:1. How To Use W Edwards Deming By Peter Hunter Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity.We have since learned the impossibility of defining natural events in a digital way.When we ignore the complexity and allow people to get on with what they want to do by removing the barriers to their performance, their performance becomes extraordinary.I have been trying to discover why there is so much resistance to what is essentially some very basic philosophy.Demings early work on st… 2. Why Would Anyone Do That in My Meeting? By Steve Kaye Imagine that you open a meeting by saying, "We need to talk about the budget."And someone responds with, "I named my dog Budget because everyone tells me he's too big."After the laughter subsides, you wonder why anyone would make such a silly remark in your meeting.And this leads to a larger question: Why would anyone misbehave in a meeting? Taken to the extreme, misbehavior can ruin a meeting. That wastes everyone's time and squanders the opportunity to produce useful results.Here are som… 3. Delegating Effectively By Manik Thapar Introduction:Delegation is an essential element of any manager’s job. used effectively it provides real benefits to every one involved. This section will enable you to achieve the best possible results form each delegation you make from small everyday tasks to major leadership appointments. The sections covers every aspects of this process, form deciding and prioritizing which task to delegate and choosing the right person for the job, to recognizing and overcoming barriers and anticipating ri… 4. Involving People Gave Us the Improvements We Needed By Chuck Yorke We had a problem with handling materials in a production department. Our process required raw materials to enter the department, be processed, and leave the department. The raw material was placed on pods, delivered for production, removed from the pods, placed on a staging fixture, removed from the fixture and process materials were then placed on another pod and delivered to an internal customer. Internal customer had to place on still another pod.Someone suggested placing the material from … |
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