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Ever feel that you spend too much time shoring up the performance of some of your people? More time with one or two than with some of the others. And doesn't that just drain you? So think about those employees and how they are draining you and damaging the energy you have. The energy that could well be directed much more productively. There are people in your business who just seem to be way off where you want them to be. They are behaving as they are and it's perfectly their right to be the way they are. But not in your business. If it doesn't fit what you want, then you have two options (apart from just tolerating it, which I'm sure you don't want to do):-
And just think about what you will do with the time! One of my clients, when asked to note the people who wasted his time in one week found that one person alone accounted for 30% of his time! Solving that issue, which required a little focused attention, within two weeks had created that space for him. Space that he used to build his business way above target.
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More Articles:1. Sales Compensation: Creating Performance Clarity A prospective client called several days ago and asked: 'What should I pay a great performer and what should I pay a salesperson who doesn't meet expectations?' Assessing sales compensation effectiveness from the perspective of expected market pay levels is far too limiting. Sales compensation should be evaluated within the context of the entire performance and pay range for the job performed and results delivered. Furthermore, sales compensation plans and pay levels should be created or critiqu… 2. Ten Ways To Improve Your Customer Service 1. Stay in contact with customers on a regular basis. Offerthem a free e-zine subscription. Ask customers if theywant to be updated by e-mail when you make changes toyour Web site. After every sale, follow-up with thecustomer to see if they are satisfied with their purchase.2. Create a customer focus group. Invite ten to twenty ofyour most loyal customers to meet regularly. They will giveyou ideas and input on how to improve your customerservice. You could pay them, take them out to dinner orgiv… 3. Where Businesses Fall Short By Alicia Smith 1. No vision. Successful businesses have a clear vision or picture of their business purpose and mission. Your vision serves as a roadmap to help you see where you are today in relationship to where you want to be tomorrow. Your business plan serves as the mechanism that will help you to bridge the gap. When you don’t have a clear vision as to why you’re in business or where you intend to take your business, it’s like taking a road trip without a map. When you don’t know where you’re goi… 4. Inspiring Loyalty and Contentment in Your Workforce By Mark Harrison One of the first things I look at when I take over a new department or division is the attitudes of the managers and /or supervisors.I ask myself the following questions;Do they inspire loyalty in their staff?If not, why not?If they do, how do they do it?The workforce of any company is normally the lifeblood of the business, the oil that lubricates the machinery. Sure, managers are there to (normally) be creative and develop a plan and a vision but the workforce are essential to the future pro… |
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