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Isn’t it always interesting to hear somebody say “yeah, we tried that, didn’t work…” When it was tried; what were the conditions surrounding the business? How was it implemented? How were staff trained? Most questions are never answered with any clarity and real understanding. No real analysis of the changes failure or success was ever done. Meaning that an opportunity to learn was lost. We all learn by our experiences, from walking to riding bicycles, trial and error and a few bruises and scrapes. We take actions and observe the results. What would we think if we made a decision and never saw the consequence of it? This could be the case if the results are far out into the future or in a distant part of a larger system. Kinda like sending an e-mail or fax and never really knowing if it got to the intended recipient! Yeah, that does happen. Fire and forget! This in a larger extent is the problem facing businesses and organizations. We learn best from experience but often we don’t directly experience the consequences of our most important decisions. Promoting staff, introducing new computer systems and hardware, new facilities, etc are typical of decisions that don’t leave much chance for trial and error learning. Cycles may be longer than job tenure and we all have short memories. We have seen examples of this in student enrolment at colleges when there is a surplus of a typical field, say lawyers. Enrollment drops and students switch to other fields. As the cycle runs its course another shortage develops. It’s much like the “buy high, sell low” philosophy so students should look at entering a field when few are entering it to be at the gate when the next shortage is evident. Seems obvious now that I mentioned it doesn’t it? What tends to happen is that businesses form functional silos to allow managers to get a handle on their decisions and their impact. These silos often end up leading to fiefdoms which stop the free flow of information across the silos. Then process management is introduced to allow information to travel across silos, such as ‘order to cash.’ This has not proved to really break the silos but does open information flow. Still leaving room for improvement in understanding decisions and their actions. So the question is; Are we really learning form our experiences? Very large organizations have developed complex management cockpits and dashboards to try and learn from their decisions. So unless you’re working for one of the large companies with budgets nearing the GDP of a small nation, the results of your decisions may not be what you think they are. Your ‘experience’ may be leading you and your business astray. 500+ Healthy Chinese Recipes Cookbook. - Learn How to Cook Low Fat & Low Carb Chinese Food from Master Chef w/ 40 years of cooking experience! Affiliates Earn 55% Make Every Day A Great Day. - Imagine waking up every day knowing that you are going to experience a day filled with joy, exhilaration and fulfillment! Jonathan and I had a great time doing this episode with Mary Jo Foley. We did the broadcast live from TechDays Vancouver in front of a live audience as well as our usual online audience. Mary Jo was a great guest and even wrote a follow up blog post based on her experiences with us up here in the Great White North with tips for how IT mangers can keep up to date on the latest happenings in technology and at Microsoft. In this episode, we talk with Mary Jo about her views on what’s new at Microsoft and what’s important for technology managers, strategists, leaders and architects to keep their eyes on when planning for the future. This episode is also available as a audio podcast (download as MP3): Subscribe to the audio podcast series (so you don't miss an episode) :
Mary Jo Foley has been a tech journalist for more than 25 years. She has worked for a variety of tech publications and Web sites, including PCWeek/eWeek, CRN and ZDNet. She is the editor of the "All About Microsoft" blog on ZDNet, and the author of the book "Microsoft 2.0: How Microsoft Plans to Stay Relevant in the Post-Gates Era" (John Wiley & Sons). She also is the co-host of the Windows Weekly show on the TWiT network and a frequent commentator and speaker on all things Microsoft-related on TV, radio, podcasts and at industry events. About AlignIT Manager Tech Talk The AlignIT Manager Tech Talk is a monthly live streamed video series hosted by Ruth Morton (LinkedIn) and Jonathan Rozenblit (LinkedIn). Each Tech Talk episode airs on the 2nd Thursday of the month from 12:00pm to 12:30pm ET. The show focuses on a range of topics for both infrastructure and development managers and is interactive, taking questions via a live chat and providing answers on air. About AlignIT The AlignIT program is dedicated to keeping IT leaders informed about what matters in business and technology. We do that through in-person events, web casts, our blog and, of course, this audio and video series. You can find more information about the Align IT program at www.alignit.ca. If you have comments, suggestions, and ideas for future topics please let us know by connecting with us via email, Twitter, or LinkedIn. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
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