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Let's get a grip on this absolute waste of paper, ink, money and time! There are some common sense points we need to look at here. Direct mail, at 2-5%, has a totally unacceptable response rate. Bad will generation must be factored into the cost of marketing this way. How many people vow never to do business with the company that sends endless junk mail streams? The sophistication and alientation of the American consumer will not support this system for much longer. (Did we learn NOTHING from the Do Not Call list?) Moving to e-mail is not the solution! It is much easier for a person to close an email account than it is to move. Solutions? Can't think of any? Wait for my next article on April 13th.
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