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What is the no. 1 asset in your business beside yourself? It's your people.Then why is it they often fall to the bottom of the list when it comes to doing anything to help them improve their performance and look after them? If you want your business to run more effectively and/or make more money then you must invest time and energy into your no. 1 asset otherwise you will eventually lose them. The Physiotherapists' Practice With four of us in the family who are all into health and fitness, we have been going to this particular practice for the past few years. The actual environment is lovely, however there seems to be a high turnover of physiotherapists. It's only a small practice yet it seems that apart from the owner and one other physio. who looks after us, the rest seem to come and go fairly quickly. I can easily see what the problem is. It's the owner. He lacks fundamental communication and business skills. Sure he knows his 'stuff' about how to help someone heal their body but he is sorely missing basic skills in leadership and managing his own staff. The funny thing is he has a 'Mission Statement' in his office stating "Our people are our number one asset". How often have you seen this in businesses around the country? Quite often the opposite is true. If this business owner's people were his no. 1 asset then he should have got the message by now, that with the high turnover of staff, there is one common problem…him! I have spoken to him on a number of occasions suggesting he invest some time with us as not only can we help him be more effective with his people but also show him how easily he can make more money. Unfortunately (for him) he thinks he knows everything. Not only is this business owner sadly lacking in leadership, business and communication skills, his people are the same. Sure, they're nice enough to talk too, however they would be so much more of an asset to this practice if they had on-going development. And that development has to come from outside the practice. Because no-one is aware of how they can run this practice more effectively, heaps of time is wasted, potential business is lost, not to mention how stressful all this is on everyone involved. Show Them You Care Many good people leave because they are unappreciated. They are taken for granted. When I ask new clients how often they get together with their people on an individual or group basis to discuss their performance get their perspective on how they find their jobs and how to improve things, a common response is "it's something I've been meaning to do". I often hear the comment "I must do Jane's performance appraisal. I should have done it weeks ago BUT (here comes the well-worn excuse) I'VE BEEN SO BUSY!!!" Jerry's Story Jerry is the Head of Department in an educational institution. He was headhunted to this position one year ago. He was made many promises including having his own personal assistant as he would be responsible for 5 team members. The Principal promised a salary review in six months and flexibility in his working hours. Jerry was informed there would be some after hour's activities involved but these would be minimal. Ten months later Jerry had no personal assistant. He had to do every single administrative task himself. He spent more time addressing the needs of his team at the detriment of his other responsibilities. Extra curricular activities ate up an extra 12 hours a week on top of the 50 hours he spent at school just to stay on top of the workload! He couldn't take time off in lieu for the additional hours he worked as his department was already understaffed. Overtime wasn't part of his salary package. Jerry had constantly spoken to the Principal who agreed to lighten his load but hadn't taken the necessary action to do so! Lack of action from one person often forces the other to react and take control. Jerry had enough! He tendered his resignation a few weeks ago and is now a free agent. The Principal from his old school promised Jerry that he would make the changes he so desperately wanted. Unfortunately for the Principal, the staff and in turn the students, it was too late. Jerry had enough. He had decided to take control of his situation and not be reliant on the actions of others. He is so much happier. His health and personal relationships have improved dramatically. Jerry has already been offered another position which will be less demanding. The Final Word Planning time with your team members on an individual level should occur on a weekly or fortnightly basis. Schedule this meeting into your diary and do not let anything else take precedence. Listen to your people and where necessary take immediate action because the price you ultimately pay for your inaction may not be worth it. Expose them to new ideas and different ways of thinking. Take them to seminars and business breakfasts and have them mix with other people. Organise speakers to come into your workplace and share with you how to communicate effectively, how to be the best you can be, dress for success…anything that will stimulate, motivate and be useful. Yes, these are the 'soft skills' not the technical ones. If you and your people are stimulated, motivated and provoked into action on a regular basis, then you'll find not only will morale lift, you will become more creative and perform more effectively…all of which has a direct impact on your profitability. Lead from the front! Take action today! Underground Hypnosis Course. - How can you Possibly make money as an affiliate with $15-20 payouts? For the same effort and Ppc cost, You can make $45/Sale! ForexEnterprise.com: Earn $1,000 Per Day. - The Multiple Streams of Income System - Start Making Money In Just 15 Minutes. Updated & Converting like Crazy! I recently had the distinct pleasure of meeting up with Mary Jo Foley in Vancouver during TechDays as she was our guest on a special edition of the AlignIT Manager Tech Talk series. She’s put together this guest post for the blog on what you need to know as an IT manager and shared her tips on how best to keep up to date. Enjoy!
After having the opportunity to talk with a number of IT managers in Vancouver during Tech Days in November, I came to a few realizations. What Canadian techies want to know is not so very different from what U.S. techies do. And like their U.S. counterparts, Canadian IT professionals want to know how they can find reliable, timely information that will help them do their jobs better. Ruth Morton, a Microsoft Tech Evangelist and host of the AlignIT IT Manager Podcast Series, is the one who got me thinking about the "how" question last week, when she asked me to give IT managers some ideas for staying abreast about what's going on at Microsoft. The way I -- a full-time Microsoft watcher -- stay up-to-date about IT matters is a multi-pronged process:
Next year, 2012, is going to be one of Microsoft's biggest launch years in the company's history. If the tipsters and roadmaps are right, Microsoft will be delivering SQL Server 2012, System Center 2012, Windows 8, Office "15," Visual Studio 2012, new versions of Dynamics CRM and ERP -- and cloud complements to all of these products -- before the year is over. Keeping up with all the coming changes can be a full-time job (and is, for me). Being smart about staying current with the latest tech trends is more important than ever. Bonus Links
Mary Jo Foley has been a tech journalist for more than 25 years. She has worked for a variety of tech publications and Web sites, including PCWeek/eWeek, CRN and ZDNet. She is the editor of the "All About Microsoft" blog on ZDNet, and the author of the book "Microsoft 2.0: How Microsoft Plans to Stay Relevant in the Post-Gates Era" (John Wiley & Sons). She also is the co-host of the Windows Weekly show on the TWiT network and a frequent commentator and speaker on all things Microsoft-related on TV, radio, podcasts and at industry events. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
More Articles:1. Business Innovation – Core Competency and Competitive Advantage By Kal Bishop Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development … Sympathy Flowers 2. Creating content for Articles or Ezines Effortlessly The benefits of writing as a marketing strategy have been well documented. Articles build credibility, provide lots of links back to your website, and can generate business for you. All good stuff. This is all well and good as long as you have something to write about - right? Finding content ideas can be one of the dilemmas that stops us from making the most of writing as a marketing opportunity. But I can assure you that each on you has enough content already on hand to write dozens of article… 3. How To Own A Business... Instead Of A Job By Tim Stokes Every business is run by someone who took on a risk with their time and money. So I believe that person should be rewarded. Too often as business owners we forget to enjoy ourselves. We forget that we deserve to be paid far more than any of our team.Every week for week after week we are often challenged financially. We work 60 hours or more a year and possibly take a few weeks holiday at Christmas, when there might not be as many customers around.If I am talking about you these wo things I am … 4. Mantra for Managers By Dr Anubha Singh What do organizations look for in a prospective employee with special reference to fresh MBA graduates? The two key assets that an organization looks for is the potential of the individual and ability to pursue his goals in all situations. Every organization expects its team of fresh recruitees to grow into top quality Managers and therefore it is very important to evaluate the potential of the fresh graduate.It is also equally important that the fresher has the capability to pursue the goals … |
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