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Leadership comes from the top down. Poor management skills is the cause of most employee dissatisfaction and results in their poor performance. The following article by Nathan Chanesman from My Profile is worthwhile reading: Poor management skills lead to poor employee performance It's disheartening to read that poor management skills is the cause of most business dissatisfaction. You'd think that with all the training and investment that has gone into this topic that we'd learnt by now to get it right. Employees have lost trust in the companies they work for Kelly Services Survey published in October last year indicated that 47% of Australian employees believe 'that companies do not have their best interests at heart'. Dissatisfaction seems to be the order of the day. 50% of Australia's workforce want to quit it's job and nearly 40% reported that they often 'woke up in the morning not willing to face the day'. SEEK, the online job board survey of October 2003 reported that 75% of employees questioned are not happy with their current job. Asked what they liked most about their job 51% said 'the people I work with'. And what did they hate most? 60% said 'the quality of management'. Not surprising, dissatisfaction with management increased as people got older. The Solutions Get Profiled Visit www.myprofile.com.au They'll help you find the right person for the job, and help you understand yourself and your employees and how you can work together as a cohesive team to achieve your business vision and goals. 360 degree Pirihi Productivity Profile Discover how effective a leader you believe yourself to be and receive feedback from your people stating how they see you. This can be a real eye-opener and extremely beneficial. You'll be able to utilise that feedback and in areas requiring attention, we can help you become the best you can be. Email lorraine@office-organiser.com.au for more details or see our special offer below. Ask for direct feedback from your people. This can work however it may also be very confronting and you may not get the real truth. Often people will not voice how they really feel for fear of repercussions or because they know that whatever they say will fall on deaf ears! Get coached A good coach will help you enhance your skills to be the best you can be. Ensure whoever you use is external to the business. We can also help you in that area. Just send us an email lorraine@office-organiser.com.au for more details. Be Aware Take a look around you. Are your people happy? Do they enjoy coming to work? When you speak to them are they generally positive or negative in their responses? Is there a high turnover of staff or is your team stable? Consider the absenteeism rate. Are your people often away from work? These are a few questions to ask yourself. Encourage regular feedback from your people. Ask them individually and as a group what they think & how can you be a better manager? What can be improved? What do they like about their work, the people, the industry, the management etc. You can also choose to do nothing, which is not a good option. Don't wait until a crisis occurs. A business owner I know said everything was fine. He said his staff were happy although he never did anything to pro-actively ensure they were. His perception was that he believed all was well because no-one complained. He only acted if a problem was brought to his attention. One week, three of his key people resigned. They had enough of the owner's poor leadership skills. The loss of those people nearly brought the business down. So stay on top of things, be proactive, ask questions and take nothing for granted. The success of any business is a reflection of its leadership. Lead from the top.
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More Articles:1. Guidelines For Conducting A Good Meeting By Denise O'Berry Okay, so you've figured out what kind of meeting is needed, you've planned well and you have all the right materials. How about the meeting itself? How can you be sure the meeting you've so carefully planned and prepared actually comes off as expected?The checklist below can help you through the process.- Begin on time, clearly stating the meeting objective and your intentions to stick to type, time, topic, agenda- Obtain agreement on the agenda items and times for each item- Agenda changes mu… 2. Objects in the Mirror are Further Than They Appear By Gayle Santana Definition From http://www.merriamwebster.com -- "Virtual: - being such in essence or effect though not formally recognized or admitted."Virtual Businesses offer Real World ProfitabilityLet's face it, most of the Fortune 500 companies are doing it. When you press five for customer service and you imagine a department on another floor, you are actually being routed, sometimes overseas, to a remote call center. These days, virtual or remote departments and workers exist in every aspect of busine… 3. Develop Your People and Make More Money By Lorraine Pirihi What is the no. 1 asset in your business beside yourself? It's your people.Then why is it they often fall to the bottom of the list when it comes to doing anything to help them improve their performance and look after them?If you want your business to run more effectively and/or make more money then you must invest time and energy into your no. 1 asset otherwise you will eventually lose them.The Physiotherapists' PracticeWith four of us in the family who are all into health and fitness, we hav… 4. Get Over Yourself By Kevin Eikenberry Let me tell you a secret.Things don’t always go the way we want them to.Let me tell you another secret.We don’t always hear what we want to hear.Duh.These two statements are hardly secrets; we all know they are true. If they aren’t secrets, then why do we act surprised when it happens? And worse, why does the surprise often turn to pouting?Adult PoutingMost adults don’t walk around with a pout on their face, but that doesn’t mean they aren’t pouting. Pouting is when we are having an interna… |
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