Credibility - A Golden Key to Becoming More InfluentialLearn Management Articles on management-info.biz. Credibility - A Golden Key to Becoming More Influential article will help answer your questions on Management Articles.We at management-info.biz specialize in Management Articles. Management Articles at management-info.biz provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
You have been named a new leader in your organization, or you are a long time leader with some new people in your organization. Or maybe you aren’t a formal leader but are working on an important new project. Or perhaps you are staff person with expertise that can benefit the business… but only if you can get others to see your perspective. These are just four situations where having the ability to be more influential could make a big difference in our effectiveness. Regardless of our role, rank or seniority; no matter what our job, we can all benefit from being more influential. After all we are all trying to influence others all day long. One key to achieving that greater influence is credibility. Credibility Enhancing your credibility with others is one of the best ways to become more influential. People want to follow the advice and counsel of those with expertise, and you want to be one of those people! It is not enough to be an expert on a subject matter or a situation though. You must also be perceived as an expert. That perception comes from how you carry yourself and interact with others on this subject AND in every other way as well. You see, credibility is more than just expertise. Credibility is a combination of expertise and trustworthiness. Kevin Hogan, in The Science of Influence states it as a formula: Credibility = Expertise + Trustworthiness. Very few people can maintain great influence without both parts of this equation. There are certainly situations where the expertise is so profound that idiosyncrasies and even rudeness will be tolerated because the person is so knowledgeable. This is likely not the case for all of us. On the other hand, there are situations where you have likely trusted someone so much that they were credible on subjects they might not have been so expert about. They were still influential with you because of that extremely high trust level. After all, you reason, they care enough about me that they wouldn’t steer me wrong with their advice or suggestions. These cases too, are isolated. So we need to work on both parts of this combination in order to become more influential. Expertise Expertise is certainly a good place to start. If you are an IT professional you better know a router from a right click. If you are in finance, you better know a payment from a promissory note. That is basic expertise, and only a starting point. To greatly increase your influence through your credibility, you must develop your knowledge and expertise consistently and continuously far beyond those basics. There are many ways to do this: • Continuing education • On-going reading • Using your skills in volunteer or community organizations …to name a few. And as I mentioned before having the expertise is important, but being perceived as having it matters much more. Perception is everything. It might not be fair, but it is how the world works. Changing perceptions, especially of people you have worked with for a long time, won’t happen overnight. But by consciously building your expertise and applying it whenever possible your influence will grow. Trustworthiness The other part of our credibility combination is being trustworthy. Building trust consists of many factors and, like expertise is about more than ourselves. While there are things we can do, it is how are actions are translated by others that is the true measure of our trustworthiness. Here are three things that you can do, starting today to build your trustworthiness, and therefore, your credibility. Build rapport. In a situation where you want to influence others, don’t rush to that point too quickly. Build rapport by building your relationship with the other person. You know how to do this, just remember how important it is. Focus on them. Be interested in them. Understand their issues and concerns. We all want to feel important. We all want to be heard. By keeping your focus on the other person you are serving yourself as well. Be consistent. Build rapport in every situation. Be kind and thoughtful everyday. Consistency in our actions is a key trust component. We trust people when we know what to expect in their words and deeds. Be consistent. Remember that in the end, this is about perception - which means in a practical way that you can’t succeed by applying the above suggestions as a ploy or a technique. These strategies work when they are done with sincerity and honor, and they will backfire if people feel you are using them as a way to manipulate them or a situation. The good news is that by applying these approaches to build your trustworthiness you will likely be building your perceived expertise as well. Credibility is a combination of expertise and trustworthiness, but those two components, aren’t completely distinct and different as described in the mathematical formula described above. They can be built simultaneously by conscious and consistent focus. And with that conscious focus and determined actions you can build your credibility - one of the golden keys to unlock greater influence. The Science Of Abundant Life. - A complete, simple, practical, easy-to-understand, step-by-step system for getting rich, being healthy, & becoming successful! Surgical Tech Success Handbook. - Best selling how to handbook on becoming a Surgical Tech. Everything you want to know about Surgical Technology!
To listen to the interview, click on this MP3 file link DISCUSSION: Interview Time Index (MM:SS) and Topic Eileen, you have a promising history of significant impact and contribution to society, the community, education, research and the ICT industry as an undergraduate. Thank you for sharing your experiences and insights with our audience. :00:43: :01:40: :02:20: :04:02: :05:27: :06:08: :07:34: :08:27: :09:09: :09:41: :10:54: :11:45: :12:11: :14:12: :14:45: :15:38: :16:12: :17:07: :20:21: :20:53: Eileen’s Profile:Eileen Chen is a junior studying within the College of Information Sciences and Technology at the Pennsylvania State University at University Park Main Campus. She is also in the Schreyer Honors College. She expects to earn a Bachelor of Science degree in May of 2013 with a major in the option of Integration and Application in Information Sciences and Technology and a minor in Supply Chain and Information Sciences and Technology. She received the David Suarez Memorial Scholarship (a remembrance from his colleagues at Deloitte Consulting/Deloitte & Touche), the Dipple Trustee Scholarship, the Raytheon IST Scholarship, and the Delta Gamma Lamp of Knowledge as well as achieved Deans List all semesters. Eileen worked as a teaching intern for an introductory Java course during the Fall 2011 semester and a computer lab consultant for Penn State ITS Lab Consulting. She recently joined Dr. Brian H. Cameron, the Executive Director for the Center of Enterprise Architecture in the College of Information Sciences and Technology and the founding president of the Federation for Enterprise Architecture Professional Organizations (FEAPO), as a research assistant. She is currently working with FEAPO and the Communications Committee. She also assisted Dr. Cameron in preparing for the Center for EA at Penn State Meeting, which she attended in October 2011. While learning about the innovative subject of enterprise architecture, she is also gathering research for her honors thesis. Learning in the classroom and work environment is important to Eileen, but she also values the knowledge she gains outside her coursework. She is passionate about giving back to the community, and her main focus is bettering the quality of life for children. She currently serves as a Technology Captain for the Penn State IFC/Panhellenic Dance Marathon, affectionately referred to as THON. As the largest student-run philanthropy, THON raised $9.56 million in 2011 benefitting the fight against pediatric cancer. Eileen also serves as Administrator and Website Chair for Bee House, a special interest organization with the sole purpose of fundraising for THON. Her sorority, Delta Gamma, in which she serves as the Director for Electronic Communications, also fundraises for THON and other philanthropies. In addition to THON, she has participated in the LeaderShape Institute, the General Electric Student Leadership Conference, Role of a Resident Assistant Course, the National Collegiate Honor Society, Be Engaged House (a leadership and service special living option), and intramural volleyball. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
More Articles:1. Attract and Retain Positively Great Employees - An Action Plan for Employee Training By Kathy Iwanowski Everyday a business owner, CEO, or manager somewhere is complaining about the lack of good employees. On the same day, in a break room, employees are complaining about the lack of good jobs. Thinking that they can alleviate the problem with finding good employees, many employers have opted for lengthy applications and endless interviewing. In the process, the employee-to-be becomes frustrated before even starting the first day of work. The employer has spent a bit of money and the orientat… 2. Appreciate to Motivate Appreciate to Motivate(Five Keys to Successful Team Building)Ed SykesMary Kay Ash, founder of Mary Kay Cosmetics, since said, 'There are two things people want more than sex and money...recognition and praise.' Time and time again the one motivating factor that is at the top of most employee lists is appreciation for a job well done. It is more requested than the green stuff, money.Why don’t more managers, owners, and employees give appreciation? Some people state they don’t know how to give it… 3. Customer Focus - Just 5 SimpleThings You Need to Think About By Martin Haworth You can boil down the difference between successful businesses and the rest in how they work with their customers, in just five areas.So, what does this mean? What They WantSelling what your customers really want is just critical. Being on good enough terms with your customers to research, (hey maybe just by chatting with them - radical idea, huh?), helps you find out how you can best serve their needs. Price is RightBy balancing the kind of pricing you want to offer with exceptional ser… 4. Resolve Differences By Linda Henman Resolving conflict doesn’t come easily to too many people. Most of us want harmonious relationships and smooth interpersonal interactions. However, we know that disagreements and conflicts are part of any dynamic organization. They arise because people care about their jobs and want to produce good results. Conflict is not always negative, however. Sometimes it should be encouraged when discussion and debate can generate creative, innovative approaches to issues or decisions. Conflict is… |
||||
