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Ever feel that you spend too much time shoring up the performance of some of your people? More time with one or two than with some of the others. And doesn't that just drain you? So think about those employees and how they are draining you and damaging the energy you have. The energy that could well be directed much more productively. There are people in your business who just seem to be way off where you want them to be. They are behaving as they are and it's perfectly their right to be the way they are. But not in your business. If it doesn't fit what you want, then you have two options (apart from just tolerating it, which I'm sure you don't want to do):-
And just think about what you will do with the time! One of my clients, when asked to note the people who wasted his time in one week found that one person alone accounted for 30% of his time! Solving that issue, which required a little focused attention, within two weeks had created that space for him. Space that he used to build his business way above target.
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More Articles:1. You're Effective, We're Effective By Michael Beitler Every leader wants his or her organization to be effective. Every leader realizes organizational effectiveness depends on the effectiveness of individuals. Therefore, it is critical to remember what is necessary to make an individual effective (not only for the subordinates, but the leader him/herself).We have learned (or should have learned) that the unrelenting 24/7 drive toward a goal becomes counter-productive at some point. As early as 1908, the Yerkes-Dodson Curve demonstrated the relati… 2. Scheduling for Results By Pat Wiklund It's typical to overestimate what you can accomplish in a day, and then underestimate what you can accomplish in a year. Effective scheduling demands knowing how long a task takes. But, it's impossible to be precise if you've never done it before. So start with a guesstimate. And then, keep track of how long the work takes so you can plan more effectively in the future.Revise your schedule as you become more accurate in estimating time.Highlight the dependent projects on your to-do list… 3. Top Ten Tips for Outstanding Customer Service By Martin Haworth Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.Be Your Customer Live the life of your customer and experience what they do. Stand in line, call your call-centre, soak up feedback. Give Memorable Service Make the life's mission of everyone (yes, everyone!) to be customer focused - even those seemingly out of direc… 4. Evidence-Based Decision Making A rapidly spreading movement in the medical profession is evidence-based decision making. The business community has also begun to take notice. Pfeffer and Sutton's recent 'Harvard Business Review' article argues for evidence-based decision making in business management. Physicians using evidence-based decision making are committed to identifying, disseminating, and applying the latest research that is soundly conducted and clinically relevant. While this makes common sense, it is not common pra… |
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