Coaching Skills for Peers: Extending InfluenceLearn Management Articles on management-info.biz. Coaching Skills for Peers: Extending Influence article will help answer your questions on Management Articles.We at management-info.biz specialize in Management Articles. Management Articles at management-info.biz provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
|
More Articles:1. Getting Along with Critical People By Todd Linaman We all have to deal with critical people at times. You know the type - the person who can spot a flaw from across the room, gives unsolicited advice, frequently complains and passes judgment, is negative and seems impossible to please.We can all be critical. Every day, we literally critique everything that goes on around us consciously and unconsciously. Unfortunately, some people tend to verbalize the thoughts many of us have learned to keep to ourselves. When things don't go our way or we're… 2. How to Fire an Employee By Christoph Puetz One of the most difficult tasks you will face as a business owner will be firing employees. Employees who consistently break the rules, do not perform the functions of their job, or cause difficulties for your business can be a strain on the work environment, your cash flow, and even disrupt your business from thriving and performing as expected. This tutorial will give you steps and hints about firing employees or associates.Document, Document, DocumentThe first step in preparing when letting… 3. Empowering Others - Giving Them Some Control By Martin Haworth It's been a pretty good weekend around the place - not done a lot, but I have done what I've wanted to do - and that makes the difference.I changed my role when I first left the employed world. Having been a manager for over 25 years. I became a true employee with a manager breathing down my neck. It was the most difficult thing to accept. It wasn't because I could do it better (although, then again...!), more it was that I had just no control at all. And I realised that most people who have j… 4. Management Training to aid the Trouble with Sarcasm Among the various styles that people use to communicate with each other, sarcasm is one of the most unique and dangerous. The excuses people use in an attempt to explain away their use of sarcasm varies from, 'I didn't know I was doing it,' to 'It's how I get someone's attention.' Whatever the excuse, and whatever the reason, sarcasm is a deadly communication style that rarely has long-term success and commonly results in contempt from the person who receives it. It's easy to say, 'Stop doing it… |
||||
