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Ever feel that you spend too much time shoring up the performance of some of your people? More time with one or two than with some of the others. And doesn't that just drain you? So think about those employees and how they are draining you and damaging the energy you have. The energy that could well be directed much more productively. There are people in your business who just seem to be way off where you want them to be. They are behaving as they are and it's perfectly their right to be the way they are. But not in your business. If it doesn't fit what you want, then you have two options (apart from just tolerating it, which I'm sure you don't want to do):-
And just think about what you will do with the time! One of my clients, when asked to note the people who wasted his time in one week found that one person alone accounted for 30% of his time! Solving that issue, which required a little focused attention, within two weeks had created that space for him. Space that he used to build his business way above target.
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More Articles:1. Essence of Team Work Essence of Team work What is Teamwork?Larger, ambitious goals requiring unique tailor made approaches usually require that people work together with other people in a team and not as individual. Companies today want people who are team player, people who are able to get along with their colleagues and work together in a cohesive group to achieve the organizational targets sacrificing their own personal interests at times. Such people are hard to find.Prerequisites for Teamwork1. Common and well-… 2. Is An MBA Necessary For Managers? By R.G. Srinivasan Do MBA’s make better managers or business leaders? The MBA debate continues furiously. So is the popularity of MBA programs worldwide. Though popular the management studies might be they make a very miniscule percent of successful CEO’s and business leaders compared to legendary leaders of business who are non MBA’s.An MBA degree is at best a degree which due to its expensiveness and academic entry barriers attracts the top 5% of the students who are generally good in disciplined academics.… 3. Management Development - Micromanagement Works! By Martin Haworth Getting into the detail of everything each of your people does, will really damage your relationships with them. Sure, there are times where their hand needs to be held, and then there are times when you have to be sensitive enough to their needs to back off and let them learn for themselves.Indeed, sometimes you have to brace yourself, but that’s how a child learns, from getting things wrong – so it’s OK to step away and let it happen.However, if you have your nose in everyone else’s work, yo… 4. Quality vs. Quantity: A Call Center Conundrum There is a battle in Call Centers. The teams are Quality vs. Quantity; two performance factors that don't seem to get along. Representative Super Speedy says, 'I've taken more calls than anyone on the team today. My average handle time is the lowest on the floor.' Coach Level Head breaks it down for him, 'But your quality scores are below everyone else on your team.' Representative Detailed Dan says, 'My quality scores are top notch. I give every one of my customers the detailed attention they … |
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