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Word count: 1000 Character: Is It Necessary In Leadership? By Brent Filson Character plays a vital role in leadership and one's career. Yet few leaders come to grips with its content and meaning and so miss great job and career opportunities. We all know character when we see it, but few leaders know what it exactly is. They don't know what precise role does it plays in getting results. Nor do they know what character plays in their careers. But character can make or break a career. For instance, a key function of character in leadership is to engender trust in people. People who perceive that a leader's character has serious defects will not likely trust that leader and so fail to devote themselves wholeheartedly to taking action that realizes that leader's aspirations. Leaders who lose the trust of the people they lead are failures in the making. On the other hand, leaders with the people's trust can motivate them to accomplish extraordinary things. To understand character and its relationship to leadership, let's first understand character's root, which comes from a Greek word, 'KHARAKTER', a chisel or marking instrument for metal or stone. Our character, then, is our mark engraved into something enduring. We can mold mannerisms, but we must chisel our character. Of course, we don't carry around a stone or a sheet of metal marked with our 'character'. The enduring thing is the aggregate of the traits and features that form our apparent individual nature. 'Apparent' is the operative word. Our character exists not only in and of itself, but also as an appearance to others. The fact that character exists both in us and in the minds of other people holds a powerful leadership lesson. To begin to understand the role character plays in leadership, describe three of the best leaders in history. Then, list three to five character traits that made each one the best. Describe three of the worst leaders in history, and list three to five character traits that made each one the worst. Now make the same lists for the people in your industry and your own organization. Did you learn something new about leadership and character? If so, precisely what? I emphasize 'new' because, in identifying elements that compose character, we come to understand the thinking processes that help us form perceptions and judgments on character. Because we commonly make snap judgments about people and their character, we must be aware of how and why we make those judgments, so we can clarify and make better use of them in our leadership. The ultimate character we must be concerned with, of course, is our own. Our character influences our leadership, and through our leadership, our jobs and careers. Few leaders make the connection between career and character in this way, let alone do something about it. Your doing so will give you a tremendous advantage in your career. We know that it's much harder to see our own character than for us to see the character of others. At this point, however, it's unnecessary to try to understand what your character actually is. You need only realize that, for purposes of leadership, your character is forged in values and manifested in relationships. Values are the qualities that spur action. Moreover, values are tied to emotions. We feel strongly about the values we hold and look to others to hold, and because of such feelings, we're usually acting on our values in one way or another. Look at the character of the leaders you described. You probably described values -- or lack of them. (Whenever I ask people to describe a specific leader, they invariably cite values as the main elements.) Which values did you admire in the leaders you chose? These might include, honesty, integrity, persistence, compassion, wisdom, simplicity, sincerity. To help you do this, read the introduction to Marcus Aurelius' Meditations, in which the stoic philosopher and Roman emperor (AD 121-180) describes the character of the people who influenced his own character. His description of Maximus illustrates my meaning: 'From Maximus I learned self-government, and not to be led aside by anything; and cheerfulness in all circumstances, as well as in illness; and a just admixture in the moral character of sweetness and dignity, and to do what was set before me without complaining. I observed that everybody believed that he thought as he spoke, and that in all that he did he never had any bad intention; and he never showed amazement and surprise, and was never in a hurry, and never put off doing a thing, nor was perplexed nor dejected, nor did he ever laugh to disguise his vexation, nor, on the other hand, was he ever passionate or suspicious. He was accustomed to do acts of beneficence, and was ready to forgive, and was free from all falsehood; and he presented the appearance of a man who could not be diverted from right rather than of a man who has been improved. No man could ever think that he was despised by Maximus, or ever venture to think himself a better man. He had also the art of being humorous in an agreeable way'. Choose five character values that you particularly admired in the leaders you described. Then make those values into triggers for action in your leadership, acting on one at a time. In other words, you'll have five actionable value attributes that can help define the way you lead. For example, let's say that one of the leaders you described was Maximus, and you said his character included cheerfulness (that's a value!), dignity, honesty, generosity, candor, never complaining, and always being ready to forgive. You might choose 'always being ready to forgive,' but you could choose any one, or a combination, of the others. Make it actionable. In other words, think of someone in your leadership sphere whom you have a gripe with, someone you may have wronged or been wronged by, and take action. Seek out that person and 'be ready to forgive.' See what happens. Don't expect any particular outcome; simply manifest that single character trait and let what happens happen. That's simply one example of how to turn a character trait into action. Choose any trait. Just be sure you described that trait, and that it's something you want to emulate. In this way, you'll begin manifesting character in your day-to-day leadership, and, equally important, you'll be conscious of that manifestation -- which the vast majority of leaders aren't. 2006 © The Filson Leadership Group, Inc. All rights reserved.
The author of 23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. He is founder and president of The Filson Leadership Group, Inc. - and for more than 20 years has been helping leaders of top companies worldwide get audacious results. Sign up for his free leadership e-zine and get a free white paper: '49 Ways To Turn Action Into Results,' at www.actionleadership.com Guest post by Paul Laberge, Developer Advisor, Microsoft Canada There is a sea change happening in the enterprise today – employees are deciding to bring the technology they are comfortable using at home to work and using it to be productive. Many people call this the Consumerization of IT, and in essence, it means that IT departments everywhere are scrambling to support devices and form factors they never had to before. IT policy is adapting to the employees, rather than the other way around which is a 180º turn from the way it’s been for years. Microsoft understands this sea change and is itself adapting to it. With Windows Phone 7.5, there are a number of ways the enterprise can support employees using Windows Phone devices, allowing employees to have a truly immersive consumer experience while at the same time allowing those same employees a number of tools to make them more productive than ever before. As a consumer, your employees and co-workers have made choices to bring devices they traditionally would have used and left at home and have consciously decided that these technologies and platforms will be there preference for being productive in the workplace as well. This is very different than what we have seen in the past and has caused IT departments everywhere to change their own support and management strategies. This change is known as the Consumerization of IT.
The answer for IT and the enterprise itself is not to fight this trend but to embrace it. The flexibility for employees to use the types of form factors and platforms they feel will make them more productive is empowering, making them happier and making better decisions for the business. Microsoft sees this revolution and has embraced it. Probably the best example of this is the new Windows Phone platform. Windows Phone presents a change in Microsoft’s mobile strategy. The consumer experience it provides is clearly front and center, being a smartphone platform that is fun to use and geared towards helping its users get the tasks they need to get done more quickly and with less indecision. In essence, Windows Phone is a “Glance and Go” platform – the user can see information quickly without even having to get into an app or service in order to make a decision on what to do. So how does Windows Phone make employees more productive?
But in order to understand the business case for extending your line of business applications to the phone, the business case for having Windows Phone as your mobile solution must be made. To do so, consider the following: Scenario: Employee ProductivityConsider the example scenario below. Michelle is a sales executive for a large company and needs access to email, calendaring and server-based resources on the go to do her job effectively. Everything in the story can be accomplished easily using Windows Phone.
Access to Outlook (email and calendaring) is an easy concept to understand. With Windows Phone, you have more access to the features of Exchange than any other mobile platform, including features like conversation view, rights-protected email and others. Windows Phone also supports multiple calendars, including multiple Exchange calendars as well as third party calendaring systems such as Google calendar. Office 2010 and Lync for Windows Phone are also incredibly powerful tools as you saw in the example above. Every Windows Phone includes Office 2010 (Excel, PowerPoint, Word and OneNote) that allows you to view and edit documents on the fly and synchronize those changes with central repositories such as the corporate SharePoint system, Office 365 (Microsoft’s cloud-based Office solution) and even SkyDrive, Microsoft’s consumer-based Office-in-the-cloud solution. Scenario: IT OperationsArmando is someone who works in your IT Operations department. The Consumerization of IT just made his job and the jobs of his department a whole lot more complex with the introduction of new devices that his team was not originally prepared to support. Windows Phone allows employees of the company the freedom of a great consumer experience while allowing Armando and his team flexibility in how to support these devices.
Without the need for extra licensing, knowledge of new mobile devices or new management tools, your IT department can effectively manage Windows Phone devices within the enterprise. Your employees get the best of both worlds as a result – a world class smartphone experience and productivity, and the ease of manageability for the IT department. Scenario: Corporate DeveloperOne of the main concerns of development departments in large organizations is maximizing the quality of custom-built systems and minimizing the time-to-market for those systems. Consider the scenario of Joe, the corporate developer:
The platforms and skills that your development teams in the enterprise use and know are transferrable to the development of apps on the Windows Phone platform. On the Next AlignIT Manager Tech TalkAs you can see from the above, Windows Phone goes beyond email and calendaring to deliver productivity to the enterprise. Mobile access to corporate applications like Office and SharePoint come out of the box, but line of business can be extended to the phone using skills and tools your infrastructure and developer teams already have. Join Ruth, Jonathan, and myself, Paul Laberge, for a discussion around how you can leverage Windows Phone to extend your line of business applications to the phone and enable a productive mobile workforce. Thursday, February 9, 2012 Watch LIVE >> | Add to Calendar >> About AlignIT Manager Tech Talk
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