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A long time ago, I learned something about being a manager that has proven to be one of the most valuable lessons I’ve ever heard. You can’t manage people from inside your office. You have to be out and about, talking to your staff and co-workers, and seeing and hearing what’s going on out there. It’s called “Management By Walking Around”, or MBWA. Technology has been a huge asset to the workplace, but it’s also made us a little lazy and disconnected. How many times do you e-mail someone in the next office, or down the hall, instead of getting up and walking over there? Or you fax a document instead of carrying it to the person who needs it? People need personal contact and with e-mail and fax machines and cell phones and ATM’s and self check out lines in the supermarket, we’re getting less and less human contact every day. If you’re the boss, it’s even more important that you spend in-person time with your staff – there’s no substitute for face-to-face contact. If you’re new to MBWA, your staff won’t know how to react and you may get stiff, monosyllabic answers at first. Persevere and show genuine interest and you’ll get the results you’re looking for. No one wants the boss standing over them and watching what they do, so when you practice MBWA have some simple questions or comments in mind. For example, 1. What’s the most critical thing you’re working on right now? Is there anything I can do to make the project easier to complete? 2. How’s the Jones report coming along? Any problems with making the deadline? 3. I’m impressed with your latest proposal, Karen. I know this project is a lot of extra work and long hours and I appreciate your commitment and flexibility. 4. Hey, Bob, I see you have some vacation time coming up. Do you have any special plans? 5. I saw that movie you recommended – what great special effects! Thanks for the tip! Remember, keep it simple, short, casual and positive. Save the negative comments for a more private time and place. If one of your staff members brings up an interesting subject that sounds like it will take a while, invite her or him for a cup of coffee and set aside some time to really give justice to the topic. As a manager, it’s easy to get caught up in your administrative duties and project responsibilities but the time spent away from your office and interacting with your staff will yield far greater results. It takes time and effort to build and maintain a balanced, effective workforce; take the initiative and you’ll be rewarded with an atmosphere of trust and openness that will spell success for any organization. When you talk to your staff, do you really listen to them? Try this. Every Friday afternoon write down three things you learned from your staff during the week. If you can’t list at least three things a week, you’re probably not listening carefully enough. QuitSmokingRightNow. - Quit smoking right now without patches, pills or gums, and without gaining any extra weight - guaranteed. How I Sell My Domain Names. - Learn To Find Buyers For Your Domain Names. Earn Cash Doing It! Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
More Articles:1. Creativity and Innovation Management – Idea Progression By Kal Bishop Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development … 2. 6 Meeting Planner Tips By Carla Rieger Planning a meeting or conference is no cakewalk. Here are the top tips from expert event planners who have handled hundreds of association conferences:1. Articulate Your Goals: This may seem obvious, but you would be surprised how easy it is to forget this step. It's harder to plan and choose when you have fuzzy thinking. Here is an example of a clear conference objective. To provide attendees with an opportunity to rethink their roles in the rapidly changing library environment and to enh… 3. Allan Kempert Discovers That Truly All You Gotta Do Is Ask By Chuck Yorke A year or so ago, I met Allan Kempert. Allan was the Quality Assurance Supervisor for a metal stamping company in Ontario, and just completed Norman Bodek’s book, The Idea Generator, Quick and Easy Kaizen. As Allan explains, he couldn’t put the book down because it was such a simple approach and he knew that it was going to empower the employees at his place of employment. In fact, Allan had tears in his eyes a few times while reading the book because he realized that he had come across a je… 4. Listening – the Powerhouse Management Tool By Martin Haworth Every day we communicate with those around us. At work, as in our lives as a whole, we respond to the information we obtain.Yet, so often, managers waste this valuable information gathering time by telling their own story, instead of listening to others and really hearing.Listening closely is valuable because:-You show real interest in the other person, thus building strong, trusting relationships.You get great information, which can help you gather the ‘intelligence’ you need to the best deci… |
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