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Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
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More Articles:1. Is An MBA Necessary For Managers? By R.G. Srinivasan Do MBA’s make better managers or business leaders? The MBA debate continues furiously. So is the popularity of MBA programs worldwide. Though popular the management studies might be they make a very miniscule percent of successful CEO’s and business leaders compared to legendary leaders of business who are non MBA’s.An MBA degree is at best a degree which due to its expensiveness and academic entry barriers attracts the top 5% of the students who are generally good in disciplined academics.… 2. Delegation - The Basic Steps To Reducing Your Workload And Creating A Successful Team By Bronwyn Ritchie If you have a task greater than you can handle on your own, then you need to delegate. Not a choice many of us choose to make, but one we can all learn. This article will take you through why delegation is so important and give you simple steps to take so that you communicate the vision, motivate your members and build them as individuals and as a successful team.So let's start with the Whys.The first is obvious. The task if too big for one person. Or maybe is beyond the skills of that one per… 3. Your Business Success Checklist As a business coach, I spend a lot of time working with people who want to improve different aspects of their business. Many times these aspects are merely symptoms of a more fundamental, underlying issue. If you want your business to truly shine, then there are some basic principles that, if not present, can lead to sub standard performance in other areas. And here they are: 1. Crystal clear purpose The most common reason companies run into trouble is losing sight of the customer and their n… 4. The 6 Steps to Six Sigma By Michael Nelson Step 1Get the proper level of Six Sigma expertise at the executive level of the company. If the top leaders don’t understand the advanced six sigma principles, the company has no shot to attain total quality. This will probably require a hefty budget, entailing the hiring of several high-priced consultants for long periods of time. The consultants need to observe and gather data about the companies operations, and show the executives how to interpret the data.Step 2Get the staff involved. The … |
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