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"It is a terrible thing to look over your shoulder when you are trying to lead and find no one there." - Franklin D. Roosevelt Persons accepting promotion from individual contributor to leader often do not realize the extent of the change. All too often they assume that they will be doing basically the work as before except that they will now be ‘in charge’. In reality, a major change in responsibility is occurring. The new leader requires a different set of skills, attitude and behaviors. When we asked seasoned leaders what they wished they knew then that they know now, this is what they said: 1. Research your new job. Find out all you can about: the company (if it is one you have not previously worked for); the department you’ll be working in; your new job responsibilities; the history of the position; your predecessor and his or her approach to the job; and your new subordinates – if you don’t already know them. Also learn the purpose of your department, team or unit – what work is being done, what is the current state of play; your boss and your boss’s boss expectations and if you have customers, what their expectations are. 2. Start planning in advance. Form at least a tentative plan - it will be harder to plan once you are in position. Think about what you want to achieve and how you would like to develop yourself to match the demands of the job. Reflect on your strengths and weaknesses – how can you deploy your positive qualities and experiences to advantage and compensate for your limitations. Above all, don’t depart too dramatically and quickly from established practice. 3. Get to know your team. Meet with your team first together and then individually. Don’t skimp on time – these first meetings set the stage for building a productive relationship. Listen carefully, eliciting information about the work and about them as individuals. Consider leaving the team with a question to reflect on: “What should I do or not do to help you perform your job effectively?” 4. Focus on important relationships. Introduce yourself to customers (internal and external); suppliers, and the people who make up the professional network surrounding your job. Get to know your boss immediately. Find out such things as: the frequency of status reports (daily vs. weekly vs. monthly); the amount of information (just give me a quick update vs. a 5 page report); and the desired mode of communication (email, voice mail, face-to-face). 5. Identify likely standards of performance. Observe, listen and note what is acceptable and what is not in your new environment. Within a few weeks you should have some ideas of what your staff expects of you. Identify the criteria by which your boss, your peers, and your customers will judge you. Be honest with yourself – can you meet those standards? If not, what do you need to do? Consider who could help you and what the price might be. 6. Power up your people engine. Make a point of noticing and showing appreciation when someone puts in extra time and effort. If you are aware that another team member wanted or expected to get your job, acknowledge the fact. Express the hope that you can work together on a friendly basis and say that you look forward to his or help. 7. Don’t be the lone ranger. Lead by involving team members. Listen to what they are telling you, especially if the team has been working together for a long time. They probably have a better sense, then you as the new manager, of what is going on, what needs to be done, and where the sand traps are. 8. Set an example. Demonstrate strong personal commitment to achieving your department’s or unit’s or team’s goals. Build warm, friendly relationships rather than remain aloof. However, there is a fine line between being friendly and being a pal. When you put on the manager’s hat, your role changes. You want respect first and then hopefully being liked. 9. Take stock regularly. Take time to reflect on your progress at the end of your first week, your first month, and your first quarter. Identify issues that require immediate attention, and ways to deal with them, before they grow into big headaches. The pattern of behavior you set in your first three months will be extremely hard to change later. As a new leader, your primary task is to listen and learn. 10. Discover the leader in you. You can't make sense of your role as a leader unless you know yourself first. Look to others for guidance but be true to who you are. "Leadership is a matter of how to be not how to do it. In the end, it is the quality and character of the leader that determines performance and results", according to Frances Hellelbein of the Peter Drucker Institute. Make sure you become a super not blooper leader. Shared Movies, 75% Each Sale. - Movie traffic, great seller, great conversion, Now with Google/Yahoo Tracking! Ninjasecretsrevealed.com. - Who Wants To Discover Ancient Secrets Of The Mysterious Ninja Clans Of Feudal Japan. And How To Become A Ninja Today? With any big change to your IT infrastructure comes risk, but of course you're hoping that the rewards will out weigh those risks. In fact, you're doing more than just hoping – you're planning, strategizing, and putting your organization in a good position to mitigate those risks. Deploying a new operating system throughout a company can be disruptive and complex because so much is dependant on that OS – the applications running on top of the OS, the drivers that allow peripherals like printers to work, to name but a few. If all goes well, the operating system should be invisible to the end user but if all doesn't go well...well, we've all been there. It sucks. A good plan that's well executed can result in an organization having use of technology that can help achieve higher productivity, better collaboration and more opportunities for innovative ideas. This episode of Manager Tech Talk is all about putting together a good plan for Windows deployment success. On this episode of AlignIT Manager Tech Talk, Ruth, myself, and guest Dave Kawula, Senior Consultant with 1E, talk about the benefits and challenges of deploying Windows 7. We explore what tools are available and what "gotcha's" to watch out for. Plus: Dave shares tales from deployments past. Watch Online Resources
Featured Guest: Dave Kawula
Podcast This episode is also available as a podcast.
About AlignIT Manager Tech Talk
About AlignIT The AlignIT program is dedicated to keeping IT leaders informed about what really matters in business and technology. We do that through in-person events, web casts, our blog and of course, this podcast series. You can find more information about the Align IT program at www.alignit.ca. If you have comments, suggestions, and ideas for future topics please let us know by connecting with us via email, Twitter, or LinkedIn. Visit the AlignIT site >> Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
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Dave Kawula is an MCSE and CNE with over fifteen years of experience in the IT industry. His background includes data communications networks within multi-server LAN/WAN environments. He has experience with project management, network strategic planning, network design and integration. He has led the architecture for NT, SMS/SCCM, Exchange and Internet Gateways, including managing migration paths and issues as well as implementation. He has supported a variety of network infrastructures as well as architecting and defining technical standards.
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