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The responsibility of being an effective work leader is much more important than being an effective “manager”. Every effective manager leads first, and manages second. In my lexicon, there are two things the “person in charge of an organizational unit” does: the first is to lead the people; the second is to administer the processes that make up the work. I call this administrative activity the mechanics of managing…these are the activities of planning, organizing, controlling, report writing, etc., and of course the implementation of the technical work of the unit. These are critical activities and can never be ignored, but in my experience those managers who focus the preponderance of their time on the mechanics, ultimately do not succeed. They may achieve short term results, but they usually fail over time. That which is done “to and for” the people makes a work leader a long-term success, not what he or she does to administer the mechanics. Indeed, a manager with great leadership skills can sometimes be successful without being an effective administrator. I have worked for leaders like that, and they were great achievers. On the other hand, I have worked for leaders who were great administrators but poor leaders, and they were ultimately failures. Simply put: administration may be a necessary condition, but it is not a sufficient condition, for success; whereas, leadership may be a necessary and sufficient condition for success. My core premise is that if you are to be a successful work leader, your success will be determined not by how great an administrator you are, but how great a leader you are day-in-and-day-out. When the staff you are “in charge of” believes that you are a great leader, and when you are doing the seven essential steps, you will be a peak-performance leader who tastes the joy of success. The seven essential steps to work leader success are easy to remember through the mnemonic L.E.A.D.E.R.S.… Each letter represents the essence of a key principle for Peak Performance. L: Love – Friends Like but Leaders Love E: Expectations – Setting the Bar Sets the Tone A: Assignment – Square Pegs in Round Holes Never Fit! D: Development – The Good Get Better, the Best Excel E: Evaluation – Leaders Success by Making Judgments R: Rewards – An Organization Elicits the Behavior It Rewards S: Self – Work Leaders Must Lead Themselves For more information: www.deltennium.com/articles.php
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More Articles:1. Motor Vehicle Policy and Your Employee Risks By Philip Lye It is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly by way of a kilometre/mileage allowance or a general motor vehicle allowance for the year.Did you know that you can be found vicariously liable for the acts and omissions of your employees driving while driving a motor vehicle for work related business?Even an innocuous journey to pick up the daily mail can be fraught with risk!I this … 2. Punctuality in Business: What it Says About You By Alicia Smith "Nothing inspires confidence in a business man sooner than punctuality, nor is there any habit which sooner saps his reputation than that of being always behind time." (W. Mathews)Being tardy can be a serious marketing blunder for today’s business owner. From being late to meetings with a colleague or client, to not delivering your product or service on time, tardiness speaks volumes about who you are and how you do business. If you want customers to choose to do business with you, you must… 3. Resolving Needs - What Your Employees Wish For! By Martin Haworth For your people, they want to do a great job - no, really, despite your experiences, they do. And what might seem to 'the management' the important things, just don't stack in the day-to-day reality of the workplace. Here's why.Your people want to focus on looking after their customers, yet there are many things, often just little things, that get in their way. Removing these little things they are having to tolerate, allows them to deliver the very best service to their customers. Yet… 4. Why it is important to provide after sale service? Copyright © Cecilia ChangBelow is a situation I've met recently.Early last month, me and my fiancé went to a furniture shop to look around for our new house.Upon reaching the shop at chongpang, a popular place in Singapore, a lady approached us politely and passed us some files with pictures of the furniture. We browse through the files and she even offer to help us look for the color and design of our requirements.In between, we make some changes on the color we want but she still give us that … |
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