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Ever feel that you spend too much time shoring up the performance of some of your people? More time with one or two than with some of the others. And doesn't that just drain you? So think about those employees and how they are draining you and damaging the energy you have. The energy that could well be directed much more productively. There are people in your business who just seem to be way off where you want them to be. They are behaving as they are and it's perfectly their right to be the way they are. But not in your business. If it doesn't fit what you want, then you have two options (apart from just tolerating it, which I'm sure you don't want to do):-
And just think about what you will do with the time! One of my clients, when asked to note the people who wasted his time in one week found that one person alone accounted for 30% of his time! Solving that issue, which required a little focused attention, within two weeks had created that space for him. Space that he used to build his business way above target.
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More Articles:1. Coaching Employees in the Workplace By Stephanie Tuia After a full week of training, you are still a little nervous about your new job. All of the information you need to digest, the new environment you are adjusting to, and the new faces you will be getting acquainted with is just a bit overwhelming.Meeting the expectations of a new job and being the new face among an established network of co-workers is an uncomfortable position for everyone. But you can find comfort that new hires everywhere face the same challenges.All of us at one time or … 2. Burger on a Bun Decision Making By George Ebert When approaching any decision, it’s important for individuals to maintain the healthy state of openness called for by WYSINWYG (what you see is never what you get). Remember that there is always more going on than simply meets the eye. Calling on all the skills, strengths and resources that are accessible, though not immediately apparent will produce vastly better results. Secondly, individuals should strive for balance in both their data gathering and their decision-making. Many factors can i… 3. Resistance - How to Handle It By Alan Fairweather Do you ever meet with resistance from other people - I bet you do! It might be a customer, a colleague, a member of your team or even someone in your personal life. Dealing with resistance or objections is one of the biggest challenges faced by business people; so let's consider why we get resistance and how we can handle it. I'm going to talk about customer contacts but the same rules apply whether it's a colleague or even someone in your personal life.Well there's good news and bad news - fi… 4. Call Yield Management Within The Hotel Industry By Dominic Martin Call Yield Management: A call yield management system is one that enables hoteliers to predict and understand their telephony usage in order to optimise their revenue and create more guest loyalty.Why use Call Yield Management?Telephone calls are an ideal service to optimise with yield management. The setup of a private telephone network is expensive, both in terms of installation and configuration, therefore it is capital intensive. There is no revenue to be gained from a telephone network u… |
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