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1. Never Hire Anyone Dumber Than You Are! By Wallace Conway
   In a previous life I was a Navy Pilot. Great life, great people to be around. People who were all doing great things around the world flying off great big aircraft carriers. In an environment that complex and dangerous, you need to have teams of people working as one, or bad things begin to happen in large quantities.The people onboard aircraft carriers are divided into two groups, those that make the ship float and those that make the planes fly. Those that make the ship float are known as "s…



2. Hire The Person, Not The Resume
   “… [get] the right people on the bus, the right people in the right seats (and the wrong people off the bus) and then [figure] out where to drive it.” - Jim Collins – Good To Great'Hire the best staff you can find, develop them as much as you can, and hand off everything you possibly can to them.” - John C. Maxwell – The 21 Irrefutable Laws of Leadership____________________________________________Here's a simple tip - hire the person, not the resume.Confronting negative behaviors is an important…



3. Interviewing: How to Stay Out of legal Hot Water By Marcia Zidle
   Some interviewers ask great questions; others ask dumb questions; and, worst of all, some ask questions that can get them into legal hot water.Every recruiter, hiring manager, executive, and department manager must realize that asking the wrong questions or making improper inquiries can lead to discrimination or wrongful-discharge lawsuits. These suits can be won or lost based on statements made during the interview process. To stay out of hot water:Avoid these seemingly non-threatening quest…



4. Directed Introspection By Len McNally
   One of the greatest obstacles to progress can often be our awareness of past failures. If we tried something a couple of years ago and fell flat on our faces (and especially if we were ridiculed or derided as a result) we tend to be reluctant to rock the boat again. When we believe that history will repeat itself, we become paralysed by fear.Mentoring managers through a process that I sometimes refer to as "directed introspection" in order to expose attitudes and prejudices can often produce s…



5. Do You Really Care What People Think? By Robert A. Kelly
   You had better care! Because what people think usually leads to predictable behaviors that can really affect your business, non-profit or association for better or worse.Look at your employees. If they believe you really don’t care about them, your organization’s productivity can take a nose dive.And what about customers? They had better remain convinced of the value of your products and services or off they go to a competitor.Even prospects constantly need to be made aware of your prod…



6. Employee Turnover: Seven Reasons Why People Quit Their Jobs By Marcia Zidle
   There are many reasons why good employees quit and go to another company, perhaps even your competitor. Most of the reasons start with management and most are preventable. Good people don’t leave good companies, they leave poor managers. Here are seven reasons. Are they prevalent in your organization? Management demands that one person do the jobs of two or more people, resulting in longer days and weekend work. This turns into a morale killer not only for the person but for the team.Man…



7. 5 Awesome Actions of Highly Creative Leaders! By Bill Thomas
   How many times have you wondered why you are unable to "think-out-of-the-box" more often?We are all products of our environment and our backgrounds usually prevent us from viewing situations with the unique eyes of our personal experience.However, the leaders who think "out-of-the-proverbial-box" do so by incorporating what I like to see as a, Strategically Wise Synergistic Process of Creation.These creative thinkers apply their own kinds of action-oriented logic to problems to help them find …



8. People Literacy
   People literacy is knowing how to read and understand the behavioral style differences of others. Every Manager has experienced the frustration of not understanding why one management approach that works beautifully with one employee is ineffective with another. That’s because what we think would be motivating isn’t always motivating to someone else.The same principle applies to client and co-worker relationships. We “click” or connect with some individuals and understand each other. But we also…



9. Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace By Megan Tough
   I personally struggle with the term 'managing people' - because I firmly believe that people cannot be managed – only processes and systems can. How many times have you heard it said – “Why won’t my employees just do as they are asked?”Despite all our best efforts at 'managing', we have very little control over other people’s actions, including the people that work with or for us. We can inspire, motivate, guide or threaten them, but the choice to act in a certain way is up to the individual.T…



10. 10 Fool Proof Ways To Intensify Your Profits By Larry Dotson
    1. Create benefit intensifiers for your list of ad copy benefits. Example, The Benefit: "Save More Time", The Benefit's Intensifier: "Never Seen Before".2. Use a little humor in your ad copy. It could be the little extra motive you need to close a sale. People are usually persuaded easier if they're in a good mood.3. Ask your visitors questions that induce thoughts, feelings, memories and emotions that will influence them to buy.4. Tell your visitors what their friends or family will probably …



11. Tales From The Corporate Frontlines: Job Security in Today's Workplace By Josh Greenberg
    This article, Job Security in Today's Workplace, is part of AlphaMeasure's compilation, Tales from the Corporate Frontlines. It tells the story of a manager who decides to look for ways to bolster the morale in his company when it crashes after an extensive layoff.Anonymous SubmissionI've worked for the same company for ten years now. At the end of last year, we reorganized, and in the process, over 10% of the workforce was terminated. In the wake of the layoffs, morale hit an all time low. My…



12. Why People Resist Us By Rick Maurer
    There’s a one-word reason most ideas never see the light of day: Resistance.Resistance is often behind the glassy-eyed stares you get following a presentation, the sarcastic put-downs you have to put up with when you describe your vision for a new product or service, and other people’s abrupt departure from the water cooler when you approach, enthusiastic and ready to share an idea. What people are saying to you, either directly or indirectly is, I’ve heard your idea and I don’t get it, I do…



13. How to Help Your Company Become a World Class Company By Michael Angier
    Most people think real change in an organization occurs as a result of top-level leadership. This isn't always the case.Oftentimes, it's someone within the rank and file who stands up and challenges the status quo. Remember the old adage, "If the people will lead, the leaders will follow."Years ago I was the säles manager for company with about 30 employees. The business was struggling, and a management consultant had been called in to try and get things back on track.In one of my meetings wit…



14. Leadership: Stoking The Success Train By A. James Hillelson
    Everyone wants to succeed yet everyone has a different perception of what success means and what it will bring into their lives. It is a means of gaining financial freedom for some and for others it means a healthy, happy family life. There are others who define their success by the power that their job title brings and others who feel successful when they believe their leadership skills excel above others.There are so many generalized definitions of success and within these generalizations,…



15. Summertime Blues By David Handler
    It’s hard to believe the year will be half over in just a few weeks. All the planning you did is either turning out great, coming along slowly but surely or hasn’t really gotten off the ground because other issues keep getting in the way.With so many things to distract you from your small business this time of year – like outdoor activities, yard work, vacations and the kids being home from school, just to name a few – the next 90 days often fly by and you find yourself further down the road a…



16. Good Idea Generation – A Process By Kal Bishop
    It seems incongruous that good idea generation can be a process or that a process may lead to insight. However, if you examine the behaviour of people who regularly generate good ideas – such as creatives in advertising - you will find that common patterns of behaviour do emerge and it is possible to make insight more likely.Below are just some elements of the good idea generation process:a) Creativity is often triggered by the need to solve a problem. People who generate good ideas tend to cl…



17. Make The Decision To Succeed By Anthony McCune
    Communication is faster and access to information is more readily available today than it has ever been. Ease of communication will increase. The ability to obtain the information you need will improve. On the other hand, the amount of time you have to make a decision that will benefit or harm the success of your endeavor will decrease.If you have something good to offer, you must let the people who need it know about it. The step you take or choose not to take today will have ramifications fo…



18. A Leadership Lesson: Two Guys With Guns By Brent Filson
    PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 768A Leadership Lesson: Two Guys With Guns by Brent FilsonRaymond Chandler author of the famous Philip Marlowe detective stories advised writers suffering from write…



19. Success: A Wholistic Perspective By Jeremiah P. Huck
    The world has always been mixed with the rich, the poor and the middle ground. Should we assume that if you make more and more money, that you are more and more successful? Perhaps not.....looking at ourselves and life that way just keeps us trapped in our animal/primate history. You see in the animal/primate world, the big male controls all the sex and resources, he's the successful one and those around him are less fortunate. This mentality has been the driving force in our political and…



20. Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs By Marcia Zidle
    You can possibly teach a turkey to climb a tree – but it is a lot easier to hire a squirrel. Quality staffing means selecting the right people with the right skills for the right jobs and at the right time. A good hire can take the weight of the world off your shoulders. A poor one can eat up your time and energy and weaken an entire team. So, why do so many leaders place so many people in so many wrong places? Here are five key reasons.Failure to prepare. When leaders are so busy dealing wi…



21. How To Prevent Your New Manager From Becoming A Statistic By Lora J Adrianse
    According to a study by the Manchester Group, 4 out of 10 new managers fail in the first 18 months! The top 5 reasons cited:Not building partnerships or teams with colleagues and peersUnclear expectationsNot enough political savvyTakes too long to learn the jobInability to balance work and personal livesEvery day new managers are hired or promoted because of "what they know". When they fail to thrive it's because of "who they are" or "how they go about getting things done". While there are …



22. How To Take The Pain Out Of Performance Reviews
    The Painful ApproachFor many years, 'performance management' was of an annual event dreaded by both the management and the workforce. For a week or two every year the manager would virtually isolate himself and ponder the stack of review forms staring him in the face. Chances are there was very little data tracked, so he'd try to rack his brain for the past year so he could 'evaluate' his employees. In the meantime, a silent tension was building within each of the employees. Always anticipating …



23. Hire Winners: Avoid These 10 Interview No-No’s By Marcia Zidle
    Have you ever hired someone who did not live up to expectations? I’m sure many of us have at one time. The purpose of the interview is to obtain good information about an applicant to make a wise selection decision. It may sound simple but then why are there so many poor hires? The reason is that many hiring managers make 10 key interviewing errors that prevent them from hiring the best people. Beginning an interview saying, “I haven’t had time to really review your resume…so tell me about…



24. Leadership Formulas
    Do we really believe outstanding leadership is so simple that we can boil it down to a simple formula? Could any single formula explain the likes of Gandhi, Jack Welch, and Bill Gates? Of course not. Individual human beings are amazingly complex. Interactions between individuals and groups are even more complex. Leadership represents one of the most complex forms of human interaction. In any given leader-follower relationship countless things are happening simultaneously: ego needs, security nee…



25. IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments By Glen Feechan
    Another IT White Elephant!It seems that almost every day we read in the newspapers about another hideously over budget IT project that doesn't achieve its expected benefits. The ones we read about are usually major multi-million pound projects in the public sector, however this is only the tip of the iceberg.Many more projects achieve similar results in the private sector, in organisations large and small. These may be anything from the purchase of a new off-the-shelf accounting package for an…



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